Facilities issue for awhile
I am very displeased with ATT, I ordered ATT Uverse on June 15th, ha...d a install date of June 27th. Received a call on the 26th saying they could not install our Uverse because of facility issues. Asked when the ETA on the install would be, they cannot provide me an install date or correction of their facility issue. I am very happy with their customer service; I have a super nice lady that calls me every day just to tell me there’s no update or ETA. This is like me taking my car to the dealership and them telling me they don’t know when I will get it back. ATT how long must I wait, to find out an ETA when your facilities issues will be fixed? All i want is a ETA on the compleation of your facility issue, and when i can set up a date for install. I guess this is the kind of service you can except when you leave a cable provider to switch to ATT Uverse. All i want is internet and cable!!!!!!