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New Member

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3 Messages

Mon, Jun 7, 2021 9:36 PM

Does AT&T ever pay for property damages or just ignore the situation

Does AT &T ever pay damages on property damage claims? They damaged my water line, I opened and claim and got it fixed. Now they are not reimbursing me and stopped responding? Do they ever pay ? or just wait for me get tiered and stop following up?

I have sent all the photos and sent over 50 messages they did not even respond. I think its really bad on AT&T part to come damage my home and treat me like this.

New Member

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2 Messages

1 年前

I have try to get someone to call me from ATT about damage ATT did to the front of my house installing u verse……this was over three months ago…..they either put me on hold or get me another number to call….do I need to get an attorney involved…..I have a claim number, but that’s it….nobody is contacting me on repairs….need help

Jeffster

ACE - Professor

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2.6K Messages

1 年前

ATT has insurance for damage done to your home, you need to deal with the insurance co. not ATT. 

https://www.sedgwick.com/your-claim/assign-a-claim

(edited)

New Member

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2 Messages

1 年前

Thank you….it’s ashamed that the employees with ATT don’t know this….one day I was on the phone for over 4 hours, another for at least 2 hours…..went into an ATT store to see if they knew anything, while on hold for over 45 minutes with ATT, phone in hand, showed the employee …finally hung up, and she didn’t know anything either.. lost cause

New Member

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2 Messages

3 m前

No. They just transfer you around until you get frustrated enough to scream and hang up. Everyone has a limit of times they can be transferred, put on hold,  asked to verify their information, asked to describe the problem, then told that it handled by another department-I’ll transfer you now/call them at this number. I tried to make a claim today, I finally hung up after 7 transfers but I’m pretty dedicated.

ACE - Professor

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6.2K Messages

3 m前

As said, you need to use the below link for all claims.

https://www.sedgwick.com/your-claim/assign-a-claim

New Member

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4 Messages

2 m前

Whoever put Sedgwick in charge of claims should be fired they are straight up false they do whatever it takes to avoid you they never intend on paying for your damages its a lost cause people I have been trying for months and they do whatever they can to avoid you At@t should be shut down ,pure scamming company that gets your money but when its there fault they send it to a a false company 

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