Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get the myAT&T app

Related help: Discover the U-verse app



jimruzicka's profile

New Member

 • 

1 Message

Wed, Jun 8, 2022 8:01 PM

Cannot login to U-Verse

I can't login to my U-Verse app on my phone. At first I got an error message that the ATT Access ID is no longer supported, use U-Verse Member ID. I went to website and changed every ID that I had and it still doesn't work. Deleted app and reinstalled on phone. Will not work. What do I need to do?
ATTHelp

Community Support

 • 

195.7K Messages

2 m前

Happy to help you sign in to the U-verse app, jimruzicka.

 

Resetting the account password is the most common solution to sign-in trouble on the app.

 

If you still get the error message, try the troubleshooting options from our Help and Solutions article for the U-verse app. Go to the section titled How to fix your Mobile app from my Smartphone or Device.

 

Let us know how it went! We'll be here if you need further assistance.

 

Aminah, AT&T Community Specialist

New Member

 • 

1 Message

2 m前

I get that too. I have to reset the password every time and I still can’t get into voicemail.

ATTHelp

Community Support

 • 

195.7K Messages

2 m前

We're here to assist with your voicemail, @AnatalGrowina!

 

Can you let us know if this is a digital phone voice mail or a wireless device voicemail? This way we can troubleshoot your concern properly.

 

We look forward to hearing from you!

 

CalebP, AT&T Community Specialist 

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.