Get the myAT&T app
D

New Member

 • 

2 Messages

Friday, May 1st, 2020 8:43 PM

Cancel U-verse and switch to DirectTV

I will be moving in the next month and want to cancel U-verse. Can I cancel U-verse and switch to DirectTV without paying any penalties? I will be out of my promotion period for TV in July 2020. However I had to upgrade my internet since I am working at home due to the coronavirus which may of entered me into another promotion for bundling. If I am unable to do this without a penalty ultimately I will just pay whatever fee and take my business elsewhere...

Accepted Solution

Official Solution

Constructive

Former Employee

 • 

30.7K Messages

3 years ago

no even though they are owned by At&t they are different entities. You will have to pay the etf from uverse and start with directv the only time I’ve seen them waive the fee is if uverse isn’t available at your new house and even that hit or miss

New Member

 • 

2 Messages

thanks for the reply. I figured that would be the case.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.