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Wednesday, May 13th, 2020 9:05 PM

Can you please update my bill and account to reflect the correct amount?

My bill is not accurate. A promotion was removed erroneously which doubled my bill. This is promotion was to last 12 months which is what was told to me over the phone when I decided to move my services instead of cancelling them. Please update my bill and account to reflect the correct amount.

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ACE - Expert

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34.4K Messages

4 years ago

@rcav1980 , this is a user community forum, not a dedicated support line. You may, or may not, attract the attention of an AT&T Support Rep in here. You should chat or call the 800-288-2020 number. I will ask, what promotion did you have and after how long did it expire?

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