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J

New Member

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6 Messages

Tuesday, March 16th, 2021 3:17 PM

billing adjustment due to U-verse/internet outage last month?

I was without U-verse TV and internet for about 9 1/2 days last month.  Will there be a billing adjustment for lack of service for more than a week?

John in Houston

Accepted Solution

Official Solution

ACE - Expert

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24.2K Messages

2 years ago

You need to call in.  If they can verify an outage, they will credit your account accordingly.

(edited)

New Member

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1 Message

2 years ago

I am being charged for four receivers and I do not have any. 

ACE - Expert

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24.2K Messages

2 years ago

@jamiann75    Uverse TV???

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