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New Member

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3 Messages

Tue, Aug 10, 2021 2:55 PM

Outside cameras

My outside cameras stopped working via my PC, saying video stream not available. But, they work on my smartphone app. Any suggestions? Thanks

Community Support

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7K Messages

1 year ago

@slayer4235 

If you are using either the Google Chrome or Microsoft Edge browsers, Please try a different browser and your camera streams should work. We are working with the two browsers mentioned above to fix the problem. Other browsers to try are:

  • Mozilla Firefox
  • Safari
  • Opera

Please let me know if you are able to stream your videos using one of the other browsers.

New Member

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3 Messages

1 year ago

Yes - works on Firefox. This was only recently it was not working on chrome or edge. Thanks for the input.

Community Support

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7K Messages

1 year ago

@slayer4235 

My pleasure and glad it works for you on Firefox. We are working with Google and Microsoft to get the issue fixed.

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