New Member
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2 Messages
Editing/Modifying a payment arrangement
I tried to edit/modify a scheduled payment online. I wanted to now split the payment between 2 saved payment methods. I changed the amount for the one payment method, kept the same date, clicked the box for "split payment", and entered the second payment amount, method, and date. I keep getting an error message telling me that I already have a payment scheduled for that date and to choose another date. I don't want another date as it would have to be the day after the original date and i dont want to lose service. Please advise how I would change this. Thank you.
Constructive
Employee
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30.4K Messages
1 year ago
The system will only allow you so many days out. So if your trying to push it out then your extended as far out as it will allow
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jsrupfam
New Member
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2 Messages
1 year ago
I'm not trying to extend it out further than the original agreement. I kept the same date but just trying to split the payment and it's not letting me.
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ATTDigitalLifeCS
Community Support
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7K Messages
1 year ago
@jsrupfam Hello. Is this for a Digital Life payment or another service?
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