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plees's profile

Contributor

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6 Messages

Sun, Jan 2, 2022 6:45 PM

DLC Battery Blinking green

I replaced my DLC 100  battery a couple of days ago and the indicator has been flashing green since.  Dashboard does not indicate any problems but in the past the battery indicator stayed solid green.

Accepted Solution

Official Solution

Community Support

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6.9K Messages

7 m前

It could take a couple of days to run the complete test. I recommend you contact our Customer Support team at 1-855-288-2727, select option 4, and a Digital Life agent will be able to check the status of your battery and any system maintenance being performed.

Community Support

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6.9K Messages

7 m前

@plees 

A flashing green battery light indicates that your system is testing the battery. :-)

It should return to a steady green once the test is completed. 

Contributor

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6 Messages

7 m前

Thank You.  Do you have any idea how long it would test the battery?  It has been installed for almost a week.

Contributor

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6 Messages

7 m前

Thank you.  I will contact them

Contributor

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6 Messages

7 m前

Suddenly this evening the light has gone solid, before I was able to call support.  Thanks again for your responses.

Community Support

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6.9K Messages

7 m前

@plees

 

That is GREAT news! 

 

I am glad we were able to assist you. Have a wonderful New Year.

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