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Help for your devices & games
C

New Member

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3 Messages

Tue, Oct 5, 2021 10:51 PM

Not ableTo play on game sites

I live in Alaska but the websites I play games on state I am in Washington and will not allow me to play. I played on these sites in Alaska prior to plane travel but not able to play since returning g home

JefferMC

ACE - Expert

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29.3K Messages

10分前

And these sites tell you the reason why is ________?

New Member

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3 Messages

10分前

Wrong Area and/or wrong IP address. Connected to a Washington IP and not an Alaska

JefferMC

ACE - Expert

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29.3K Messages

10分前

Try starting your phone.

New Member

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3 Messages

10分前

Ummm. Already tried. Also called ATT. The first three people didn’t know what to do. The website itself didn’t know what to do. Finally the fourth ATT employee was pretty helpful. So. If there is no recommendations, I don’t need any sass 

JefferMC

ACE - Expert

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29.3K Messages

10分前

Sass?

ATTHelp

Community Support

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195.5K Messages

10分前

We'll be happy to assist you @Catmac0214.

 

You can try resetting your network settings to make sure your device is connecting to a local network.

 

For iPhone: go to Settings > General > Reset > Reset Network Settings

 

For Android: go to Settings > General Management > Reset > Reset Network Settings

 

Please let us know if this works for you!

 

Darais, AT&T Community Specialist

New Member

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2 Messages

1分前

thnks for sharing.

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