Disabled veteran here. I had a phone representative tell me the only way to get the military discount was by going to a store. I went to the store and provided my VA identification card, Which they reviewed, documented, and uploaded to the system. Yesterday, a hone representative told me that I am not receiving the discount because I still have to go back to the store and submit my DD form 214, which I am, quite frankly, not comfortable with doing. Why am I getting the runaround and what is the right way to get this discount?