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New Member

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1 Message

Wed, Oct 14, 2020 10:08 AM

Deployed so I need to get my phone paid off

Hello! Recently I deployed and I was told that if I have my orders. Then I submit them to you, and then you can help pay off my device? I have tried your help/ billing site and it says it’s down. So I’m contacting you.

Constructive

Employee

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30K Messages

2 years ago

Sorry they are not offering financial assistance to pay off your phone. The only deployment perk is they will unlock your phone if deployed to use on a carrier while deployed

sandblaster

ACE - Expert

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61K Messages

2 years ago

What you need to do is put your line on military hold/cancel. They may or may not require you to pay off your phone. See this for info on how to do that: https://www.att.com/support/article/wireless/KM1045509/

 

New Member

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3 Messages

2 years ago

ok,noted and thanks

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