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Djgardn's profile

Contributor

 • 

1 Message

Tuesday, July 23rd, 2019 3:19 AM

ATT/Boingo Passpoint Secure

Hey Guys,

 

I'm on an Airforce base for school and I am trying to connect to Passpoint Secure. Passpoint Secure looks like some kind of contract between  ATT and Boingo. My phone automatically connected to it but when I try to login using my ATT username and password I run into trouble. See the image attached. Have any of you tried connect to it before? What am I doing wrong? I am using the correct login credentials (I tried a wrong one before and got a different error message). This is what I get when I try logging in with the right credentials.

 

Community Support

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231.3K Messages

5 years ago

Hello @Djgardn,

 

We're happy to help.

 

Make sure your certificate is still valid by going to Settings, General, and Profile.

 

You can also try re-adding your profile by going to your profile, selecting Boingo Passpoint Secure, Delete Profile, and re-download the Passpoint profile.

 

We hope this information helps.

 

Aminah, AT&T Community Specialist

Contributor

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1 Message

5 years ago

I am having the same issue, and everyone at tech support seems to of never heard of this deal or that this is even a feature. 

 

Is there a solution?

 

 

Tutor

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4 Messages

3 years ago

@ATTHELP - My daughter is also at airforce base where she sees passpoint but had to pay high $$$ to connect to boingo - I thought when you have ATT passpoint comes free? is that correct assumpsions?

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