It is Football Season!   We love football. We don't like it when we can't watch it! If you're having trouble with the broadcast, the steps below can help!    The Fastest Fix A reset is one of the fastest fixes for TV service issues and the dreaded red x. Modem (Re

Learn about the status of your device shipment and when it is coming You are probably not in a room looking around for your phone but I am sure you are in spirit. The fastest way to check on your device is to sign into the order status page and check. If your phone shows in transit, that is gr

Skip the line, order online with AT&T! Many of our subscribers are using this opportunity to upgrade to the new iPhones Knowing that your time is valuable, we have upgraded your upgrading experience! Ordering online is faster than before! Just select your device, accessories, and then che

Uverse reciever started making whirring sounds and constantly beeping for the past month. I thought this was weird but I ignored it. Also whenever I tried to turn the TV on, I always needed to restart it. Fast forward a couple weeks. The reciever stopped making the constant noices. I now turn on the

Hi, so my family and I have moved to London, and we are all getting new phones except one of us, who has a Moto-X and wants to keep her existing device. We have terminated our contracts with AT&T for that device so it can be unlocked, but when we go online to request a device unlock, we run into a p

Even though the Pure Edition Moto X (2nd Gen) supports LTE, the IMEI number is NOT recognized when I go to the BYOP page. This is a problem, because I cannot reliably use LTE on my new Moto X even though I was using it just fine on my 1st Gen Moto X. Furthermore, none of the agents I spoke with are

So I bought my phone from a friend and its rooted. When I wanted to check for a system update there isn't the option in the settings. Is this because the phone is rooted? If I unroot the phone will I have that option again?

Hi! I bought a Moto X unlocked on Amazon because I live overseas. Then my camera started to show problems, so I called Motorola, I sent the device and with 100 dollars they replaced it. Now my phone seems to be locked, I try to sign in through the page of AT&T but when I write down my IMEI they told

Hello.I have a secondary line on my account and it has an iPhone 10 on it which my girlfriend uses. She has had several problems with apple IDs and had to get some new ones but now it will not take an additional one so it's left almost useless.She spoke with apple and they said since the Apple IDs w

La aplicación no reconoce mi número y no puedo entrar

Hey i been a long time at&t customer and starting to really dislike how im being treated by the lack of customer service. I recently purchased a iPhone X and a iPhone 8 and i wasn't able to receive my extra device even though i also opened up my new line. I called at&t both Saturday 12/02 and Sunday

Welcome to the U-verse TV Troubleshooting Hub! Your One Stop Shop For Your U-verse TV Needs!    Below are some helpful articles to troubleshooting your U-verse TV service! If you need immediate assistance, we highly recommend using our Troubleshooting Resolve Tool which a