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Separating 2.4GHz and 5 GHz wireless networks on my wireless router

How do I set 2 different names and passwords for my 2.4GHz and 5 GHz wireless networks on my AT&T WiFi Gateway?

Questions

1.5K

1

0

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Returned Phone Not Credited

I returned a phone under the 30 day return policy. You guys have the tracking number, I have the receipt from USPS , Pitney Bowes got took over the return as the return agent and it was returned to Fort Worth Texas . I need my account credited for the phone and refundes the tax minus restocking fee

Questions

54

9

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Need my name removed from account asap!

How can I get my name removed from a shared account? Im the secondary owner I guess you’d call it, I’m no longer able to log into the account on the app but I have the account number, the primary owner has stolen my phone and has taken my email off of the account but will not remove my name from it.

Questions

148

1

0

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ATT wireless internet

is it possible to get a someone to come to our house to see if we can get ATT wireless internet. Some people in our area do have ATT wireless internet.  Zip Code 72532 Laberta

Questions

135

1

0

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So ATT turned off my 4G LTE Galaxy A71

I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d

Questions

506

12

0

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Firmware updates to older white MicroCell's?

Hello!  Recently, I started noticing a lot of warnings in my router log (SonicWALL TZ 210W) about irregular XML files coming from all sorts of interesting source IP Addresses (AOL, MLB, Akamai) all with a target IP of my MicroCell!   It got me thinking....  how does the MicroCell get firmware / soft

Questions

5.7K

1

0

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International Day Pass and Extended Trip to England (5 weeks)

Hi, I have a 5 week stay in England upcoming this summer. I have (and have had for several years) the International Day Pass add-on. Will I max out my monthly billing at 10 days? There is stated a 'never more than ten days billed per cycle' in the plan. Or are there other options for the

Questions

159

3

0

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

Questions

296

3

0

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I was given misleading information in a BJS store.

I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I

Questions

395

8

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Mobile share plan upgrade credits eligibility?

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone?

Questions

228

4

0

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Shipping

We switched to ATT from Verizon a month ago, I got my iPhone at the store. My husband is still waiting for his Samsung to ship, as it was not in stock at the store. The Shipping time has not adjusted, it still says August 14th. We have not received any updates. It’d be nice to get our phone soon so

Questions

137

1

0

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Not happy with replacement

I recently filed a claim on my Samsung Galaxy Note Pro. With my insurance, I chose to replace it. I was sent a Microsoft Surface 3. I am not pleased with this, as the only thing they have in common is they're both a tablet. Questionable on the Surface, as after working with it for 2 days, I can't ge

Questions

1.2K

4

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PREPAID TO POSTPAID

I would like to change from At&t prepaid to postpaid. I currently have the $65 unlimited prepaid plan with auto pay.  What do I need to do to change?

Questions

386

1

0

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Not currently in the US / hold phone number temporarily due to the covid-19

Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr

Questions

286

2

0

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Unlock GoPhone while abroad

I have a Nokia Lumia 635 GoPhone with ATT.  I will be abroad this summer when the six months lock period expires, and I'm eligible to submit the unlock request on the ATT website. My question is:  Will the code be enough for me to unlock the phone and use it with a different carrier while I am abroa

Questions

2K

2

0

0

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Prepaid upgrade phkne

Are prepared accounts eligible for device upgrades?

Questions

70

1

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Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

249

1

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I need Call Records

How can I get a copy of my recent call records?

Questions

677

1

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Transfer from prepaid to postpaid account

I want to join more opportunities with an postpaid account.

Questions

201

3

0

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covid -19 waiver date clarification

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

Questions

722

2

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