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ATT Promotional Card - Apply towards Wireless or Home Billing

For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you

Questions

 • Wireless Billing

635

2

0

Accepted Solution

Official Solution

Bridged Wireless Router with Static IP doesn't appear on NVG589

I have a WRT54G working great as a bridged wireless router (running DD-WRT) to connect a couple of IP cameras for security purposes.  I can admin this bridged router with no issues to its statically assigned IP address. However, we recently upgraded our AT&T UVerse router to an NVG589 and I can't fi

Questions

 • AT&T Internet Equipment

1.5K

7

0

0

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Official Solution

What is the difference in Protech for 4Fee and Protect Advantage Insurance for 4 Premium

These are on my bill and an extra $40 for both of these services

Questions

 • Wireless Billing

3.6K

4

0

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Mobile Sim Card Kit questions

Greetings. I'll be in the country for a few months and wanted to get a local number to make things easier while living here. I have a few questions regarding an AT&T Sim Card Kit I saw for sale on Walmart. First, in the specs, it mentions "keep your number", but my number is from Mexico and I'd

Questions

 • More AT&T PREPAID Discussions

238

2

0

Accepted Solution

Official Solution

Can't reset my password because I am traveling

Hi! I'm in India right now so I need to put my number on hold. I'm trying to log in to MyAT&T but it's not letting me log in (even though I'm sure I remember my password).. so I click on 'forgot password' but then it sends me a TEXT with a new password, but I can't access that text because I am IN I

Questions

 • Account & Usage

48

3

0

Accepted Solution

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Motorola Atrix Master Reset

Giving my old motorola atrix to my sister haven't used in months have new phone forgot the lock pin, how do i unlock to gift to my sister

Questions

 • Device Features

587

1

0

0

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The "manage my watches with NumberSync" page only displays my primary line, not my secondary.

I am trying to NumberSync my secondary line with my new Galaxy Watch 3. I have followed all the steps to NumberSync and when it opens this page only my primary line is displayed to select. I have two Galaxy Watch 3's and two phones. I was successfully able to pair and NumberSync my first watch with

Questions

 • Device Features

109

6

0

Accepted Solution

Official Solution

AT&T GoPhone Payment

Is tax applied to monthly plans?

Questions

 • More AT&T PREPAID Discussions

1.3K

1

0

0

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iPhone unlock - error

Hi, I'm trying to unlock an iPhone through https://www.att.com/deviceunlock/unlockstep1 and keep receiving the error "Oops! Looks like we're having network difficulties. Try again later." for several days now. Is there a way to contact support to help me with the issue?

Questions

 • Apple

785

1

0

Accepted Solution

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How do I find fixed wireless internet information?

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet. No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant

Questions

 • AT&T Internet Plans

442

3

0

Accepted Solution

Official Solution

Not happy with replacement

I recently filed a claim on my Samsung Galaxy Note Pro. With my insurance, I chose to replace it. I was sent a Microsoft Surface 3. I am not pleased with this, as the only thing they have in common is they're both a tablet. Questionable on the Surface, as after working with it for 2 days, I can't ge

Questions

 • Other Phones & Devices

1.2K

4

0

0

Accepted Solution

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I was given misleading information in a BJS store.

I was in a local BJS store on November 6, 2020. I was approached by a representative from Smart Circle Retail. They asked me who was my current carrier and how much was I paying. So I said about 351.00 and still paying on 4 phones. The person said if you switch to AT&T you can save money. And I

Questions

 • Wireless Billing

281

5

0

Accepted Solution

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Using Prepaid Account Balance as Payment

I am an account owner/holder for a multi-line account that costs a total of $50 a month. My payment is due today and I do not have Autopay activated. I currently have an account balance of $53.50 which I would like to use as payment. When I signed into my account to make a payment, it says payment d

Questions

 • Account & Usage

36

1

0

Accepted Solution

Official Solution

Closed

How do I get an app I didn't subscribe to off my account?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

Questions

 • Wireless Billing

908

4

0

Accepted Solution

Official Solution

Can’t make or receive calls after SIM card change

I got my SIM card changed yesterday on my iPhone 8 and I can text but I can’t make or receive calls. When I dial any number it automatically says call failed. What should I do?

Questions

 • Apple

67

6

0

Accepted Solution

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Remote voicemail access

I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my

Questions

 • Device Features

236

2

0

Accepted Solution

Official Solution

Setting rings before voicemail on Samsung S20+ 5G

I am trying to find out how I can set how many times an incoming call rings before going to voicemail on my Samsung S20+ 5G. I can't find it in the "SETTINGS" set up, nor the Samsing manual. I did try to do it using MMI code, but it didn't work.

Questions

 • Samsung

334

2

0

Accepted Solution

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AT&T is now charging for spam blocking that it used to include for free?

I recently upgraded my phone and now AT&T wants to charge me $3.99 a month for an "advanced" version of its Call Blocker feature. (Edited per community guidelines)? Before "upgrading," I had the option to permanently block a number as soon as I hung up. Now, to reach the "Block Caller" setting,

Questions

 • Device Features

253

2

0

Accepted Solution

Official Solution

Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

Questions

 • More AT&T PREPAID Discussions

59

2

0

Accepted Solution

Official Solution

Bought new modem to replace your rental modem

Need help replacing modem

Questions

 • AT&T Internet Equipment

166

1

0

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