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I have an unlocked iPhone 11 (not purchased from AT&T) with an AT&T sim card (prepay plan). Can I activate wifi calling or does the phone have to be a true AT&T branded phone? Kind of an elementary question but the international calling plans all mention the countries you can call fro
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Apple
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I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?
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Phone & Device Upgrades
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802.11ac is that what we have on AT&T Uverse Arris NVG599? for AT&T Uverse?My area does not have the Gigapower yet.
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AT&T Internet Equipment
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Can I use the same SIM card I now have, or must I order a new one? If I need to order a new SIM, can someone post a link or number I can contact? Much thanks. 🙂 [If it matters, I use ATT on an auto renew, pay as you go monthly plan]
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Apple
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I recently ordered a new iPhone 12 Pro to replace my iPhone 6. Our current family plan only allows 3Gb per month, which is fine because we hardly use any data that isn't through WiFi. When I ordered the phone, I saw at one point a message stating that the special price for the phone would change if
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Apple
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If I purchase a package from a third party...say optimum... for secure internet access will this action keep my information and internet surfing secure? Does at n t have an option for wifi security/ internet just for the phone at hand?
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Wireless Billing
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I need the DTMF dial tones to be longer, in order to dial into my credit card & debit card 800 numbers to check balance, transaction history, etc. The default tone length is to short, resulting in missed or wrong numbers being sent to the respective automated systems.
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Android
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I chose HBO as my premium service on the Watch TV app. (I have AT&T wireless unlimited and more plan) Since there isn't Watch TV capability on Roku (and doesn't look like there ever will be) can I still use the Watch TV login to watch HBO on roku?
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Account Features
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For Months I have been trying to use the ATT PRomotional Card towards my cell or home phone balance and it won't apply. There is no information on this, now the card is about the run-out. What can I do now to use this card towards my balance? Thank you
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Wireless Billing
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Closed
Where can I find out more about the Samsung Galaxy S7, Galaxy S7 edge, and Gear S2 classic?
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Samsung
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[Subject edited for better exposure] Do you have to make a down payment once you get the phone ? . Or you will just pay once you receive your phone bill.
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Samsung
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I lost my iphone, and someone has it now. He called me and asked 100 dollars to get it back.I know where the phone is by 'Find My iPhone' app.What action is the most appropriate?
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Wireless Account
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Closed
In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha
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Wireless Account
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I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?
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Wireless Account
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My phone bill has been under my dad's name. I recently decided to make it my own. I got the link to accept the transfer, but when I put my phone number under "number you want to take ownership of" it won't let me keep it under the existing account. It will when I clicked for "new account" but I don'
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Wireless Account
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I just went online and traded in my iPhone XR for the iPhone 12, and I am supposed to go pick up the phone in store today. The trade in was supposed to be $70 due today, and then $5/month from then on. When I placed the order, I got an email saying that it is now $31.56/month, which is not what it t
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Wireless Billing
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Beginning 9/08/2021, I have been engaged in a frustrating issue with AT&T. It involves a phone that stopped working one day, a replacement being ordered, my original phone coming to life overnight, and me returning the replacement following the instructions to the letter. I've had multiple commu
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Wireless Account
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Hi! Please give me unlock code. I'm from georgia and non at&t customer. imei -*** model - Motorola moto x (xt1058) e-mail *** [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account nu
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Android
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Hello! As the subject line mentioned, I am not in the US currently due to the COVID-19 since mid march, I was wondering if I can suspend my bill but hold my phone number until September/October? And since I didn't use any data nor make any phone call, would it be possible to have a refund for the pr
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Wireless Billing
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Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment
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Plans & Features