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I currently have a galaxy s21, it supports 5g but my current sim card does not. Is it possible to just upgrade to a newer sim card that supports 5g and keep the same number?
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Phones, Tablets & Devices
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Paid for AT&T PREPAID phone and I cancelled service at 5 months, so there for I can not get the phone unlocked regardless?
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Phones, Tablets & Devices
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Broadband 1 keeps flashing green and red and doesn’t let me connect to my internet
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AT&T Internet Equipment
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I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.
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AT&T Internet Equipment
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I inherited my parents home, which 10 + years ago had both a land line AND DSL Internet. My mother dropped both (she did not use a personal computer enough to justify paying for the internet, and her cellphone carrier was Verizon and just used that for all calls). Today I called to get a landline in
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AT&T Internet Installation
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After coming back from an Internet outage, I cannot connect to the Internet anymore. After I have rebooted the gateway, the Broadband light keeps blinking in red, solid green is expected.
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AT&T Internet Equipment
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Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i
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AT&T Internet Plans
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I need extension Until Friday
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Phones, Tablets & Devices
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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I had this sim card from my flip phone I got in early 2020, it was an AT&T SIM card and when I put it into my old iPhone 5s it says in the corner “(3 bars) AT&T” but when I call 611 it then tells me to call 611 for customer support, how do I fix this?
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Phones, Tablets & Devices
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Hello guys, I recently purchased NETGEAR MR1100 from amazon (unlocked one) and I put an AT&T Sim card and used it in the US for 2 weeks and it worked fine, and then I sent the router to my girlfriend who is in Canada now, and the device automatically connected to Rogers network but we both don'
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Phones, Tablets & Devices
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Are prepared accounts eligible for device upgrades?
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Phones, Tablets & Devices
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Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened.
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Phones, Tablets & Devices
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I have an att prepaid plan that set for auto pay. I didn't have enough money in my account an the day for it normally to be paid. I paid it with a different card this morning, later in the afternoon the system collects another 66 dollars. Might I be returned the second payment?
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Phones, Tablets & Devices
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I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa
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Phones, Tablets & Devices
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I can't get activation portal to recognize my IMEI #
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Phones, Tablets & Devices
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After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the
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Phones, Tablets & Devices
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AT&T has shut 3G down now and my wireless home service no longer works. I can find no information online about this service. The retail stores know nothing about wireless home phone service either. I logged into my account (which is different from other AT&T websites) and there is no informa
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AT&T Phone Equipment
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Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment
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Plans & Features
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I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer
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Plans & Features