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Language

I have been trying to get the language changed on my account.  I need it to be English.

Questions

 • Account Features

1.4K

1

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Traveling to Japan - How To Avoid Roaming Charges

okay in 2weeks i'm going to japan with my mother. my grandmother is the one who pays the phone bill for the family although i do send money that covers my part. i want to use my iphone for the camera to take pictures in japan and occasionally use Wifi only . i already plan to turn off data and all t

Questions

 • Wireless Account

4.1K

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To get phone records from May June July and August of 2004

Is this possible?

Questions

 • Wireless Account

133

1

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How can I get copy Text messages

How can I get a copy of text messages on one of children's phones that is in my name?

Questions

 • Data & Messaging Features, Internet Tethering

49

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Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

Questions

 • Other Phones & Devices

83

3

0

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Late fees...?

My bill is due on January 14th. I don't think I can make a payment this week but when I get paid next Tuesday, January 18th at 6:30PM central time I can pay the full bill. I was wondering how much the late fees would be and if my service would be suspended until then, because I don't have WiFi or a

Questions

 • Wireless Billing

161

2

0

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Discount on wifi for mentally handicapped son in Mo

My son is mentally handicapped and lives on SSI. Is there any kind of discounts on wifi in Mo?

Questions

 • AT&T Internet Plans

38

1

0

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AT&T 2yr upgrade at third party retailers?

Is it true one's cannot upgrade anymore for AT&T trough Apple?

Questions

 • Wireless Account

834

1

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Can I receive service at my new address without having to pay for the 'rental' on a new one?

I am looking to sign-up for Fiber Internet. I already have an ATT uVerse modem which I paid ATT ($150 approx.) for when I discontinued my service at my old address. This was because I was out of the country for a number of months early this year and no means of returning the unit at that time. Can I

Questions

 • AT&T Fiber Equipment

70

2

0

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E-mail notice that my NOKIA LUMIA 1020 phones will stop working

I received a fearful e-mail a couple of days ago saying that my NOKIA LUMIA 1020 phones would not be compatible once 3G went away, which according to the e-mail will be "soon."   First, it looks like 3G going way is over a year away; is that not true?   Is it really true that the NOKIA Lumia 1020 wo

Questions

 • Phone & Device Upgrades

141

5

0

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Is it necessary to rent the wireless gateway from AT&T?

I have a LinkSys EA9500 router. Is it necessary to rent the wireless gateway from AT&T? Or can I connect their inbound internet signal directly to my router. The router does have a designated port for incoming internet. I will continue to use my router, even if the answer is yes. However, the

Questions

 • AT&T Fiber Installation

126

1

0

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Mark the Spot App

This app no longer opens! I searched the App Store & got a “this app is not supported in your area” message!  What?  Why?  I’m in Texas.  Where does the app work? 😳

Questions

 • Device Features

653

8

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Getting a new SIM for a new phone

I currently have an HTC One X+ which uses a micro-sim. I just ordered a Moto X off contract, which uses a nano-sim. I want to switch to that phone, so I'll need a new sim card. How do I go about getting the right sim card to transfer my service over? I currently have the $25 off the basic $40 plan t

Questions

 • Apple

1.8K

1

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I need help with my bill

I recently had fraudulent activity with my business bank account which cause my AT&T bill to be returned because there was not enough funds in my account. I desperately need phone service not only to run my business. But also I need to be able to communicate with my bank regarding the fraudulen

Questions

 • Wireless Billing

60

1

0

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A question about sin card if I didn't use it for a year

HiI have a question about my sim card, i bought it with call phone and sim card then I stop use it for a year.I was wondering is it still working if I top up money or it out of service by now because I din't use it for a year.Thank you and sorry if there is a mistake.

Questions

 • More AT&T PREPAID Discussions

474

2

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Scratch out of box

So I got my iPhone 12 Pro Max via online order. Looked it over and noticed there’s a scratch on the back below the Apple symbol. I already started the port so my other phone isn’t active anymore. I’m pretty ocd with my devices and take extra care of them. I blow out the dust that builds up on the sc

Questions

 • Apple

168

3

0

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Closed

Keep Americans Connected Pledge

My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.

Questions

 • Wireless Billing

136

2

0

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Call history for a discontinued cell number

I changed service provider on one of our cell phones last year so that number no longer appears in my ATT account. How can I access the call history on that number while it was serviced by ATT?

Questions

 • Wireless Account

59

1

0

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Trouble unlocking subsidized device?

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

Questions

 • Phone & Device Upgrades

86

4

0

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Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?

Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?. i recently opened a data only plan for my laptop. as i said i am working reduced hours and i am barely making any money. what money i do make has to go towards food and basic supplies.

Questions

 • Wireless Billing

708

1

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