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Transfer from prepaid to postpaid account

I want to join more opportunities with an postpaid account.

Questions

191

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0

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I need extension

I need extension Until Friday

Questions

82

1

0

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Changing plan after payment

Hi!I am currently on the $65 unlimited monthly plan. My plan renews at the end of the day today. Money has already been deducted from my card today. I was wondering if I can change to the $35/month plan instead. Is it possible to make that change and use the remaining balance for today's payment

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175

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Prepaid plan change

I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer

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268

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If I already subscribe to the Prepaid Unlimited Plus plan, do I need additional add-on to use data in Mexico?

I am traveling to Mexico in a couple of weeks and just want to be sure I can use my Prepaid Unlimited Plus plan while I’m there. Do I need to to purchase an International add-on? Thanks in advance - Matt

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404

1

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Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

80

1

0

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i miss the prepaid payment

My case was the autopayment date was yesterday but they have no money on my credit card that day so the Auto-charge fail. And right now I go to the prepaid account site want to let the system re-charge me again. It can not. Only I can do was pay the original plan which did not including the autopay

Questions

345

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

131

2

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Can't reset my password because I am traveling

Hi! I'm in India right now so I need to put my number on hold. I'm trying to log in to MyAT&T but it's not letting me log in (even though I'm sure I remember my password).. so I click on 'forgot password' but then it sends me a TEXT with a new password, but I can't access that text because I am IN I

Questions

83

3

0

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Can I reactivate my prepaid number?

Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!

Questions

83

1

0

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Out of US how do I recharge my prepaid?

I am in my home country. my prepaid number doesn't work here. I cannot create an At&T account  from my home country as the temporary password is being texted to my phone number which doesn't work in my home country. I need to keep my number activated. if i dont acitivate within 10 days I w

Questions

141

5

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Monthly Bill

Hi, I am having trouble making my payment on time this month, and am worried my service will be shut off before I am able to. Is there any way to push my payment back to the 15th to avoid any service disconnect, as I need my phone for work? Thank you so much and stay safe :) -Maddi

Questions

310

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0

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Refund on a cancelled prepaid wireless AT&T service

Hi, My prepaid number was ported to Verizon and I was expecting pro-rated refund on unused days. Do you know how can I get that? I tried calling ATT prepaid on 800-901-9878 but it is not letting me in as my account has been cancelled for more than 6 months now.

Questions

147

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Need to cancel autopay plan on ATnT Mobile prepaid but not able to sign into account

Hi Team,I want to cancel the ATnT Prepaid plan on my phone (Edited to remove personal information) worth $55 (includes $40 US calling plan + $15 South Asia Add on plan) as i am unable to travel to the States due to the COVID-19 situation. I am not able to log into my Atnt account online as i current

Questions

79

2

0

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Can't sign in or create a new account

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

Questions

368

3

0

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I want to switch from AT&T to Mint. How to get my account

Mint needs my account Tried my number, looked on statements, i just have my phone number.

Questions

237

3

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Activating a new phone...

I have an at&t Samsung Galaxy Note 5 and pretty soon i'll be getting an at&t iPhone 6s plus. My question is, do I have to go to an at&t store to get everything switched? Or do I just take the SIM card out of my note 5 and put it in my IPhone?

Questions

1K

3

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The ATT WiFi calling service supports international roaming

When roaming internationally on ATT Wi-fi Calling, will I be charged for incoming calls? As of right now, I am traveling to Republic of Ireland on an AT&T Prepaid Elite Unlimited plan. I have put my phone in airplane mode since I haven't purchased any international day passes. My cell phone ca

Questions

56

2

0

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Repaired phone trade in

My iPhones back glass is cracked. The place I wanted to go will repair it but it won’t have the apple logo on it. Wondering if when I turn it in for an upgrade if I will get the full trade in value for it?

Questions

92

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I got my trade in back after I went to ship it

I went to staples to trade in the phone and today I received it back I turned the device into staples about two weeks ago and the returned it ? In the same packaging I received to use to trade device in I’m confused on what should I do with it now??

Questions

21

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