I recently purchased an iPhone SE (2020) and have the AT&T Unlimited Elite(SM) plan associated with my line. I am unable to turn on personal hotspot. I have reset my network settings and keep getting call 611 or go to the website to change my plan to one that includes hotspot. I have tried to ca

I have not paid my cellphone account since before the pandemic because this is my U.S. phone and I live in France and could not come to the U.S. I will be going to New York soon and want to use the phone again. I believe the number [EDITED] is still available. I now cannot find my account ID. I cann

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

I chose HBO as my premium service on the Watch TV app. (I have AT&T wireless unlimited and more plan) Since there isn't Watch TV capability on Roku (and doesn't look like there ever will be) can I still use the Watch TV login to watch HBO on roku?

10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot

I recently got the note 10 5g Saturday. And upon seeing that I have to be able to use micro SD cards for work and all. The 10 does not support the sd cards and the 10 + does. So how do I go about switching phones out? I would like to do so inside a store where it could be a right then n over deal..

where must i go to find this account history to copy?

I have an at&t prepaid connection, and I'm in India currently. I would like to change my prepaid plan to postpaid to enable international roaming and avoid service disconnection. Can I do that while in India?

I was attempting to upgrade my phones last week. A chat agent input the order, but then had difficulties with the order, and passed me around to her supervisor and the billing department.  I’ve since spent five hours with seven reps trying to get it straightened out, without luck.  Whatev

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Can someone clue me in on what I need to do to get my Samsung Galaxy S5 that was given to me by my company that used to be on the Verizon network. I can get everything to work on the AT&T network except "Mobile Hotspot". What do I need to do to fix this issue!?!?

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Are there charges for incoming international calls on the prepaid $35 plan? Specifically, I'm interested in icoming calls from Russia.

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

If I pay off the balance of my current installment Agreement with AT&T for my current phone, can I bring a different unlocked phone to my account to replace my current phone and keep A) My same plan: and B) My same phone number?I understand there is a $30 activation fee.

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here