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We were suspended, but were told we had till 6/30 because of Covid 19

We were suspended, but we were told we had till 6/30 because of Covid 19. This is our only phone and we have children at home. Can we get help

Questions

116

2

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AT&T GoPhone Payment

Is tax applied to monthly plans?

Questions

1.3K

1

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Can you email or send me a statement from Sept 2019 to Feb 2020?

I need to guys e mail me or send me my statement out going calls ang in going calls start to September 2019 to Feb. 20/20

Questions

79

1

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Galaxy note 5

I keep getting an error message "Sim card not found...please restart your device"and the phone jams up and I cant do anything but restart. Then it's fine for a few days and comes back.

Questions

1.2K

5

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4G and wifi calling not working

I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support

Questions

291

2

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Firmware updates to older white MicroCell's?

Hello!  Recently, I started noticing a lot of warnings in my router log (SonicWALL TZ 210W) about irregular XML files coming from all sorts of interesting source IP Addresses (AOL, MLB, Akamai) all with a target IP of my MicroCell!   It got me thinking....  how does the MicroCell get firmware / soft

Questions

5.7K

1

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cancel I-pad

My I-Pad is out of date, it can no longer be supported according to the advice I received from ATT. I now need to cancel this device.  I've stayed on the phone so long.  Please help.

Questions

640

2

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Lost my phone, need to switch service to "new" phone - not data

So I lost my iphone a week ago, but my roommate gave me his old iphone. I have transferred all of my data (apps, contacts, passwords etc.) over to the new phone. My problem is that I cannot figure out how to switch my actual service over to the new phone so that I can access my cellular data, mak

Questions

183

5

0

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Discount on wifi for mentally handicapped son in Mo

My son is mentally handicapped and lives on SSI. Is there any kind of discounts on wifi in Mo?

Questions

50

1

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Does AT&T have an email for customer service?

Does AT&T have an email for customer service? If so does anyone have the email?

Questions

155

1

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Can't sign in or create a new account

I just had a new prepaid SIM card and a new unlocked phone shipped to me. I activated it successfully but I still have NO SERVICE. I can't sign in or create a new account because the system can't find my transferred number in order to sign me in. so I can't pay my bill or make a call and I have no p

Questions

349

3

0

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My unlocking code was approved but never received the pin code

Hello, I requested to unlock my Apple iPhone 5s device from ATT and the request was approved. However, I never received the pin code. Why?Thanks

Questions

1.5K

6

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I cant find away to put the AT&T carrier billing back on Google play store

Hi my name is Shantelle Gibson and yesterday I had the perched blockers off my phone whenever I went to try to make a purchase on my game it wouldn't let me so I called AT&T back they said if I enabled the AT&T carrier billing the it would work but it made the AT&T carrier billing disapp

Questions

52

1

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Mobile share plan upgrade credits eligibility?

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone?

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194

4

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Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

Questions

114

3

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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

Questions

67

3

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LG K10 and LG K20 -- Can't upgrade the Operating System?

I have an LG K10   and LG K20   --   both are "stuck" on Android Version 7.0   -- can I upgrade these phones?  (I need Version 10 or higher)   or are these phones too old, and that is why I can't get any new update?

Questions

110

1

0

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Prepaid plan change

I have prepaid number in AT&T and I'd like to get an online offer. Can I transfer my current prepaid number to the new one?https://www.att.com/buy/wireless/prepaid/plansAT&T PREPAID SM 8GB Online Offer

Questions

258

1

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Will my Samsung International S8+ work after 3G shutdown?

I have a Samsung SM-G955F unlocked international edition phone. It shows as offering LTE/3G/2G and VoLTE. Since it offers LTE, will it still operate after AT&T shuts down its 3G network?

Questions

1.2K

1

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Firmware update outside of US

I want to upgrade my android to lollipop version but everytime i check my phone status for update its says that my phone is up to date. so how can i download lollipop upgrade.

Questions

1.3K

2

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