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How can I get a paper bill for proof of payment?

I need a paper bill for proof of payment for state appointment, i have att go how do i apprehend this

Questions

 • Wireless Billing

12.8K

10

0

0

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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

Questions

 • Apple

8.4K

4

0

0

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Cruise data plans

Has anyone taken heavy data users (teenagers) on a cruise and used the 200 MB cruise data plan? Wondering if it is enough for a 4 day cruise. I have a daughter who is on youtube and instagram constantly. The cruise ship has a wifi plan with 1000 MB. Anybody with experience with either of thes

Questions

 • Data & Messaging Features, Internet Tethering

77

1

0

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call forwarding not working

Got a new company phone - Verizon Iphone11. Want to forward (*72) incoming calls to my Android ATT phone to the new company phone. Getting message "cannot be completed as dialed, check number and dial again." Why is 10-digit number in *72XXXYYYZZZZ not being recognized?

Questions

 • Phones, Tablets & Devices

672

1

0

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Can I get two months of free service?

I have a att prepaid phone that a friend gave me that doesn't currently have service,can I get the two months of free service?

Questions

 • Account & Usage

93

2

0

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Need Help With Samsung Galaxy S6 edge

I just got my samsung galaxy S6 edge and I am having problems with the fingerprint scanner. I set all my fingerprints up and I have the setting for when to unlock the phone I use my fingerprint, but everytime I go to unlock the phone it wants me to swipe it instead of using fingerprint. The only tim

Questions

 • Samsung

1.7K

3

0

0

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So ATT turned off my 4G LTE Galaxy A71

I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d

Questions

 • Samsung

171

12

0

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Cisco ISB7005 wireless hardwired?

I read where it said in the forum that all you have to do is run cat5e cable, plug in and turn off accesspoint, is this the vap2500? Then reset receiver to search for another connection. Also what happens when you turn the access point back on for Wi-Fi and another wireless receiver? Just trying to

Questions

 • U-verse TV Equipment

10K

5

0

0

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how do unlock password/pin if you forgot the password /pin

Can't unlock my tablet forgot my password /pin what can I do to unlock it.

Questions

 • Samsung

31.6K

30

0

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Change sim card

Am purchasing an unlocked Galaxy S10 and currently have a Galaxy S8. I want to keep my AT&T service, however they want a very high price for a new S10 and I am saving 300$ ordering a new one online. Do I extract the sim card from my S8 and put it in the new S10, or go to an AT&T store and have them

Questions

 • Phone & Device Upgrades

99

1

0

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AT&T Microcell and we switched to Verizon

We have a Cisco Model DPH-154 Microcell. Did we put a deposit down? Should we be returning to AT&T for anything?

Questions

 • AT&T Cell Booster

336

1

0

Accepted Solution

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Need my name removed from previous group account

I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h

Questions

 • Wireless Account

119

2

0

Accepted Solution

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Cancel phone service, AT&T autopay from China (Shanghai)

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

Questions

 • Account & Usage

82

1

0

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Unable to upgrade on installment plan

I joined att in store today and was promised i can preorder the new iPhone 13 for the 1000 trade in deal on both my first net and regular act. Now online reps are telling me this isn't possible. This is a deal breaker bc I only switched for the promotion but every rep I have spoke to since I left th

Questions

 • Apple

963

12

0

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Pre-paid data plan in Puerto Rico

Will a pre-paid data plan work in Puerto Rico (after the sale to Liberty)?

Questions

 • Account & Usage

211

3

0

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change phone number

i need to change my phone number.   i have a stalker who has been harrassing me since earlier this year and refuses to leave me alone

Questions

 • Wireless Account

9.7K

11

0

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Nokia 2 V Tella Compatibility

I need to find out if my Nokia 2v teller Verizon wireless prepaid is compatible with AT&t

Questions

 • Other Phones & Devices

50

1

0

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Is there actually someone at ATT that can help?

I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function.  I have talked to literally 8 people and not one of them can actually help me.

Questions

 • Wireless Account

80

5

0

Accepted Solution

Official Solution

Can someone explain my wireless charges?

Hi all, I have one phone on my wireless plan, and I also pay around $45/mo. for internet services. I'm being charged $121 a month. My current phone is paid off.  When I expand the "Wireless" portion of my bill, there are two charges. One "shared plan charge" for $35.32, and then a charge

Questions

 • Wireless Billing

854

7

0

Accepted Solution

Official Solution

Payment Arrangements

I finished chatting with a representative got help making a payment to get my service restored was able to come to an arrangement after he spoke to a supervisor pay an amount now then pay the rest in payments both told me how to make an arrangement but it won’t allow me to and been on the phone with

Questions

 • Wireless Account

100

4

0

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