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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

Questions

 • Other

1.7K

1

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

470

3

0

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My unlocking code was approved but never received the pin code

Hello, I requested to unlock my Apple iPhone 5s device from ATT and the request was approved. However, I never received the pin code. Why?Thanks

Questions

 • Apple

1.5K

6

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Unlocked AT&T iPhone

So I recently unlocked my iPhone through AT&T and I was wondering is the unlock permanent? Can I now use other carriers?

Questions

 • Apple

694

1

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bbry passport, questions?

Hello all,  possible soon to be att cvustomer from vzw, but i do have afew q's inreguards to the passport as i've never been with a gsm carrier before. 1. wil the passport be ATT branded or will be unlocked? 2. software uopdates,  do they have to be approved by att thus causing a delasy inwhich i ge

Questions

 • Other Phones & Devices

4.5K

5

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Drive Mode Addition - Baby in the car

Not sure if this has been done or not, but would it be possible to add a feature to the Drive Mode app that shoots you a text when you get out of your car? Something to remind you about your baby in the car so people don’t forget their baby in a hot car.

Questions

 • Device Features

36

1

0

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Account access overseas

I had to leave the country abruptly due to the covid pandemic, and now have been trying to access my wireless account through the AT&T website and app, but without success. I don't have network coverage, and everytime I try to login on MyAT&T, an automated message pops up saying that AT&T will try t

Questions

 • Network Coverage

31

1

0

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I’ve been in Spain for the last 6 days. I’m on a deployment.

Hi! I still have not been assisted in unlocking my iPhone. IMEI number has been given to them 8 times.  Please let me know so I can move on. Ethier I need to purchase a new phone here in Spain so I can have service, and when I come back to the states I will move to a

Questions

 • Apple

49

3

0

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Question about rollover data

hi I've got last month bill which includes my overdata fees, $15.00, but I don't see the rest of data in my current data this month after I used last month. I just used about 0.14GB over so I pay $15.00 more, but how come I don't get any rest of them about 0.86GB over. Could you please make sure of

Questions

 • Wireless Billing

614

5

0

0

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Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

 • Wireless Billing

67

4

0

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I have Watch TV app with HBO. Use login for hbo on roku?

I chose HBO as my premium service on the Watch TV app. (I have AT&T wireless unlimited and more plan) Since there isn't Watch TV capability on Roku (and doesn't look like there ever will be) can I still use the Watch TV login to watch HBO on roku?

Questions

 • Account Features

337

1

0

0

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Closed

Thank you for the free data during covid19

10G of free data for 60 days do to covid19 crisis and you concern . Thank you very much. You have no idea how much that helped my wife and I. We have just recently moved from Texas to Colorado. I have a Video doctor visit Monday with No data. Thank you It doesn't take much to matter a lot

Questions

 • Wireless Account

44

1

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Need 12 mo. history of my account

where must i go to find this account history to copy?

Questions

 • Wireless Billing

1.1K

4

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Need help with phone upgrade

I was attempting to upgrade my phones last week. A chat agent input the order, but then had difficulties with the order, and passed me around to her supervisor and the billing department.  I’ve since spent five hours with seven reps trying to get it straightened out, without luck.  Whatev

Questions

 • Wireless Account

107

1

0

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iphone 5s and windows 10 phone

Can i put my sim card from an at&t windows 10 phone into a new iphone 5s with straight talk, remove the straight talk sim card and have it with at&t.

Questions

 • Other Phones & Devices

521

2

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Order was cancelled but no refund was sent.

I ordered the iphone 11 right after i submitted my order I got an email saying that it was cancelled and i did not receive my refund. So I call customer service and the lady tells me to call my bank. Why would i call my bank if i gave my money to At&t? Ijust want my money back.

Questions

 • Apple

47

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Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

 • Account & Usage

53

1

0

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Rollover

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

Questions

 • Wireless Account

471

5

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How to unlock my Samsung S3 for use outside the United States?

Good day. I'm in Colombia and bought a team of your company on ebay, but I can not use in my country. Could you send me a code or useful instructions how to do with cellular networks here

Questions

 • Samsung

981

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Is it possible to switch carriers?

Hi, I've wanted to try to switch carriers for my At&t Samsung Edge S7, however when I put in the new carrier's SIM card it gives me a crossed out circle icon and doesn't allow me to enable mobile data. Are the phones forced to only use At&t or is there a way to use the new carrier?

Questions

 • Android

257

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