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Winter maintenance tips for your home

Now that Old Man Winter is officially here to stay for awhile, it's more important than ever to keep home maintenance in mind. From potential frozen pipes to soaring energy costs, here are a number of simple things you can do to help ensure that your home is capable of withstanding even the worst of

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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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563

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old zte z222 that i found

I cant find the battery what do i do with it? blocked zte z222 i dont know whose phone it is

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27

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Refill Confusion

I added a $50 dollar refill card to my account on the 24th (the expiration date being the 26th), and while the account says it now has a balance of $50 it still shows the same expiration date and the only data on the account is from the 1G package that was added previously. I didn't see anything con

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How do I get an app I didn't subscribe to off my account?

So i got a text message saying i subscribed to an app. An 89.99 $ app. No way can i afford that i don't even know how it got subscribed. So im trying to cancel it and it keeps saying error, so how do i get this thing off my phone and not be accounted for something i didn't subscribed to? Thank you f

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942

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Is it possible to identify from their shapes what kind of signals these cell antennae emit?

This is a picture of a "fake tree" cell tower about 3/4 mile west of my house. It's situated next to an interstate than runs north/south. AT&T tech support said they are using this tower.  Is it possible to tell from the antenna's shape what kind of signal it uses? LTE? 5G? 4G?  Facin

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27

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Question about rollover data

hi I've got last month bill which includes my overdata fees, $15.00, but I don't see the rest of data in my current data this month after I used last month. I just used about 0.14GB over so I pay $15.00 more, but how come I don't get any rest of them about 0.86GB over. Could you please make sure of

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628

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Refund on a cancelled prepaid wireless AT&T service

Hi, My prepaid number was ported to Verizon and I was expecting pro-rated refund on unused days. Do you know how can I get that? I tried calling ATT prepaid on 800-901-9878 but it is not letting me in as my account has been cancelled for more than 6 months now.

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140

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Prepaid upgrade phkne

Are prepared accounts eligible for device upgrades?

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58

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Upgrade from prepaid to regular

I would like to Upgrade from prepaid to regular

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77

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Mobile share plan upgrade credits eligibility?

Hi there, I have currently a grandfather plan, it is a mobile share plan, we were advised that it cannot be retrieved, and I am ok with it, my question is would I be able to get the $700 credit if I trade-in my current phone?

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194

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

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112

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Voice-mail disappeared

I called in today to troubleshoot because my phone internet wasn't working, phone on 5G but only got 2 signal bars and I can't send pictures via text. Still didn't get a answer but after powering off a few times as directed by the rep my voice-mail is gone!!! We people call it say I have never setup

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38

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Where did my pre pay money go?

I travel to the US twice a year and need to keep a constant phone number so friends know it's me calling them.  (Quite a few of my friends quite rightly won't answer calls from numbers they dont recognise.)I was recomended to use a Go-phone account. Last November I started the Go-phone account, topp

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How Does NEXT Work

Say If i am paying 160 dollars/month on family plan for 4 lines.  How much do i have to pay per month if i switch to att next plan.     For example if att next per line is 20 /month, so it will be 20x4=80. so i end up paying 80+160=240/month.   Am i right? PLease explain?

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The ATT WiFi calling service supports international roaming

When roaming internationally on ATT Wi-fi Calling, will I be charged for incoming calls? As of right now, I am traveling to Republic of Ireland on an AT&T Prepaid Elite Unlimited plan. I have put my phone in airplane mode since I haven't purchased any international day passes. My cell phone ca

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Google is locked on my motorola G7

I bought a motorola g7 and I checked the imei and it was not stolen then I realized it was google locked and have no idea how to bypass it please help me get in my phone

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114

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Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?

Due to Covid-19 i am working significantly reduced hours and i am currently unable to pay my bill, what can i do?. i recently opened a data only plan for my laptop. as i said i am working reduced hours and i am barely making any money. what money i do make has to go towards food and basic supplies.

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729

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My Caller ID is my real name…

Every time I call a “random” person it shows my real name as my caller ID but I want it to show my number. I am using an IPhone 12.

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67

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Lg v35AWM Att firmware

Hi I have made a mistake that i had a lg v35awm but it was network locked from att. I wasn't be able to get the unlock code back then but now i have it But the problem is. I have changed it firmware to korean variant and now i cant enter the unlock code So i need an att firmware for LG V35AWM

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