Mine is working perfectly. It was running Windows 8.1 when purchased from ATT, but now I have upgraded to Windows 10. Now, when I check the devices under the family plan, the tablet, instead of showing up as an icon of the surface 3, now shows up as a generic phone icon. I am thinking that becuase o

I continue to be unable to connect Lenovo P71 to ATT Broadband running Windows 10 despite numerous visits to ATT Store and time with techs.  Sierra Broadband is correctly installed.  SIM card is in and correctly installed; number of uses are not exceeded. IMEI and Broadband Phone number are correct.

Troubles Connecting Online with Windows 10   Reboot your devices starting with your gateway, then your PC. If connecting wireless, try connecting hard wired to see if you are having the same problem. If you are able to connect hard wired but not wireless, check out this article here to help with yo

I downloaded the UVERSE AP from the Microsoft Store on my Windows PC - (Windows 10) I wanted to be able to use my TV to view the guide and watch TV etc. Every time I attempt to launch the ap - I get a Fatal Error Message and the ap force closes. Screen shot of that Error message is below. Any sugges

Hello there My family recently switched to AT&T from Charter (a big improvement) and got a new network code and password. Every other device has been able to connect to the network fine, except my laptop. My family has mostly Apple products (including my phone which works fine) but I have a PC runni

Hello Community!   AT&T released a new Windows 10 update (MR1) on July 28th, 2016, for the Microsoft Lumia 830 (SKUs 6664A). The Windows 10 update is only available over Wi-Fi via the Windows 10 Upgrade Advisor app, which you need to download from the Windows app store. A Wi-Fi conne

I just switched to uVerse from a competitor. Luckily some sports channels like ESPN and NBC let you stream a game with your uVerse logon. But it gets annoying to have to switch to a different site. It would be nice to keep it simple and just stream from the uVerse website. I understand Microsoft's U

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Hello!I've been receiving alerts that our home wifi connection is not secure.  On my phone (brand new; just activated today) it just warns that the connection isn't secure (even though it has a password). On Windows 10, I received an alert that said our wifi is being phased out. We have a 2Wire rout

I have ATT Fiber 100. I can connect to the modem with my iPhone, iPad and an Android phone but not from my Windows 10laptop.  The network shows up on the list of available ones but when I choose it and enter the password, it says it’s not valid. I KNOW it is the correct password, I’ve checked it sev

I leave my old e-mail message in the Inbox up to a year on the ATT-yahoo mail server as back-up, and retrieve copies of new messages to Outlook 2007 for viewing on my Windows 10 PC regularly,  Since May 15 (3 days ago), whenever i retrieved mail, old messages which had been retrieved at least once k

Tried to install my uverse internet modem to my desktop based on AT&T packet instructions. All lights are solid green on my modem... Power light of course, Broadband, Ethernet, and Service light but once i try to open up a browser the webpage comes up saying there is no internet connection/DNS s

I have a Lumia 925. Not only have I been waiting patiently for the Denim Update, but I am also waiting for Windows 10. Well, I just read two discouraging things, first being that someone had posted that they heard from an ATT Employee that ATT has 0 intentions on offering the Denim Update to phones

Went in there April 1st (ironic), to purchase a Type C usb for my Nokia Lumia 950, only for two of their staffers to not even know what one was. Both questioned me WHERE I got my phone. I told them both (yes that's twice) that I bought it at the store I was now standing in, not much more than 6 mont

Microsodt rolled out Windows 10 mobile for some Windows 8.1 phones. Microsoft offers Windows 10 adviser upgrade app through microsoft store to see if your phone is elgable to have Windows 10 mobile on my device.I have Lumia 640 XL LTE Windows 8.1 phone download the Windows 10 adviser app to see if i

I have purchased two of these devices, more than two weeks ago. While I also have an AT&T account, I was unaware that the devices were locked to AT&T only. My previous purchase of a Snapdragon device, the Asus Nova Go, was *not* locked to any particular provider. I will need to return my devices unl

ARRGH!  I hope that I have the right forum as this seems to be most appropriate for the subject.  I have the McAfee Internet Security from AT&T U-Verse installed on my Windows 10 laptop.  I keep getting this message that real-time scanning is not turned on.  So, I open the interface, turn it on and

I've noticed an issue with the spam filters on my email over the last few months.  I view my emails from Outlook 365 on my desktop and from Windows 10 mail on my mobile devices.  On my desktop, Outlook 365 downloads the messages to a local PST file when I check for messages.  Once downloaded, they a

My laptop continually has the internet kicked out. It has Windows 10 and is set up to auto connect but does not. When you restart it connects, but once you leave and come back it is disconnected over and over. Occasionally the Genie, my phone and iPad loses the connection too. Please help..

Windows 10 app retired? Why? Then when you go to the u-verse website it says;Steaming via browser will no longer be available after October. Download the U-verse app for your iOS, Android or Amazon devices to keep streaming.The Windows 10 app has many uses. U-verse can be viewed from desktop/tablets