I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

Okay, so I am living at my friend's house for 2 months because he is on a vacation and he needs me to watch over his pets. He gave me WiFi password and everything, and he said something about a "Moto Vap" wireless TV box. I see it has its own WiFi but his normal wifi password doesn't work on it. I c

I feel stupid this morning.I went to Toronto for a few days and came back to a $300 bill.On my iphone I turned off cellular data and thus roaming, and made sure WiFi calling was on.I called my wife every night when I was on Wifi in the hotel. Was I incorrect in thinking it was free?

How do I connect to the cloud to manage my account??

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

I just had AT&T Fiber installed. I have Gosund plugs that require 2.4G. I am at a loss on how to do this with the AT&T modem/router. I am very inexperienced with technical stuff so dumb it down for me.

Hi, we will be traveling within the US for two months this year and will need to use computers and cell phones while traveling. Our current plan with AT&T will not provide us with adequate data for our travel.  Is there any option to use my cell phone as a hotspot and purchase additional d

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

Hello I'm trying to activate my att sim card for Hotspot to my att wifi access router I'm so clueless on what to do here can someone please help me

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

Traveling? Wondering where you can connect to Wi-Fi? With one of our qualifying international packages, the wondering game is over. Download the Global Wi-Fi app now. Download The App Now! App Store Google Play Store   How To Connect & Find Participating Wi-Fi Hotspots Open th

We are traveling to the USA in November. We would like to use our HotSpot Device Velocity (MF923) again. This is still possible after the shutdown of 3 G. Question: can I buy a HotSpot - Data Plan in a local AT&T Store? Or do I have to order this beforehand so that it is also in stock?

I have Consumer Cellular phones, with service provided through the ATT network, so this is kind of an ATT issue. When I set up my voicemail several years ago, I used the "password not required" option, so I wouldn't have to enter the password to retrieve voice messages.  That option still wo

If I buy an AT&T day pass, is that all I need to access the internet via my iPhone and iPad? I don't intend to make any local calls.

My Wi-Fi is working without issue. However, when using the Smart Home Manager app, it states that there is no Wi-Fi Network. I have reset the router. I have deleted and redownloaded the app. I have even called the helpline, and they said it would start working in a couple of days, but it has now bee

First, let's try some fast fixes to speed up your Wi-Fi. Reset the modem Move electronics away from the modem Turn off devices not in use If the above does not work, try the following: Optimize your settings Sign in to Smart Home Manager Once signed in, scroll to the "Let's Scan for Better Wi-Fi"

I currently have atnt Fiber 500 internet with the BGW320-500 router/modem. I have attached a Google mesh system to it and have 1 point downstairs and 1 point upstairs. I shut off the atnt modem and bridged(I think) the google wifi with a pass-through. I still get (double nat/strick nat) if anyone kn

I have set my LG Thrill 4G phone to access the Wifi through my home AT&T  Wifi network so that I can use the Facebook app in hopes of avoiding data overages but to no avail, I am still going over my 200MB limit.  I did an experiment in which I only used the Facebook app at home and did not access an