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I have a Netgear R7000 I would like to use in addition to the router in the BGW320-505. I want to be able to use the R7000 as a separate network (not an access point) as I have configured the R7000 for a VPN. I assume I would configure this router as an IP passthrough. Is my desired configura
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AT&T Fiber Equipment
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I have several smart devices that will not work on 5g. How do I go about creating a 2.4 wifi network in my ATT internet?
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AT&T Internet Features
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Hello - I received the self install kit for 1GB ATT internet. The previous owner has a power box in the garage with the ONT running through the wall to the outside. There are two boxes outside. My question is how do I set up the BGW210 if the ONT box (or whatever it's called) is in the garage and it
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AT&T Fiber Equipment
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I moved to a new house in August and opened fiber online. They said they would give you a $200 reward on the initial contract. However, the $200 reward cannot be found on https://rewardcenter.att.com. where can i check this?
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AT&T Fiber Ordering
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1) Does the timestamp on this log show the actual time the app was opened or data was downloaded? 2) If the Phone is connected to WIFI when data is downloaded or an app is opened, does it still show under "Mobile Data"?
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Wireless Billing
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I recently had ATT fiber internet installed. I now have a BGW320-505 modem/router. I’m trying to turn off the wifi so I can connect my orbi. I followed JefferMC instructions from this forum. I set the Home SSID and Guest SSID Enable to off. When I try to save these settings
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AT&T Fiber Equipment
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I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor
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Other Phones & Devices
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We have two phones, one contracted 36 month iPhone, 15 months left. My phone is a Blackberry Keyone. I get horrible reception at my house and miss important calls. The phone is useless. The iPhone gets perfect reception with wifi calling. I want to purchase an unlocked Phone for my
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Android
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I was previously linked to a 3G Microcell that AT&T no longer support...spent hours on teh ohone with tech support trying various troubleshooting steps to no avail......Currently can't receive or make any calls and AT&T cannot get WiFi Calling to Enable.... using an iPhone 12 PRO..... and ju
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Apple
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Let's say Mary's iPhone has the Unlimited Elite plan. William would like to tether his laptop using her mobile hotspot. Mary wants to go shopping. How far can she go and not break the tether to William's laptop?
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Apple
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I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?
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Wireless Account
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I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker
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Apple
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Hello, my name is Jose J Rodriguez. I made a three way call and it doesn’t show up on my call log as two calls. I called a toll free number to SSA, then I dialed my dads number to patch him in. How should the ATT call log identify the three way call I made? I only see the first number which is
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Apple
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Hello, I would like to signup for three WiFi hotspots. I found this page: https://www.att.com/prepaid/mobile-hotspot-tablet/ which lists a $25 per month plan that would involve paying the entire $300 annual amount upfront. I would like to do that for three hotspots, however, I see no means
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Wireless Account
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If I buy an AT&T day pass, is that all I need to access the internet via my iPhone and iPad? I don't intend to make any local calls.
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Apple
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My public ip address has changed at least 3 times in the past week. Since we're working from home, my company is trying to whitelist/safelist our public ip addresses for a staging site for via wordpress. But they're constantly having to update the public ip address. This is frustrating. This address
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AT&T Internet Features
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How do I connect to the cloud to manage my account??
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Wireless Account
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I'm not getting near the wifi speed I would expect on a laptop 5 feet from my new BGW210-700 router. Was getting better on the 5268ac. See anywhere from 120mb on the high tests right after equipment reboots down to more common 15 to 20mb tests. I have 15 to 20 devices that can connect. Laptop, t
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AT&T Fiber Equipment
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For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U
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AT&T Fiber Equipment
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I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router? In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise
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AT&T Fiber Equipment