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How to Find your Wi-Fi Network Name and Password using the myAT&T app

Looking for How to CHANGE your Wi-Fi Name and Password?   Check out more features on myAT&T.     How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in

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32.6K

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I can’t get faster than 2-3 Mbps on my Deco S4 Mesh Router with ATT Fiber BGW320. What gives?

Hey all. First post here. I just moved and in my new home, I have ATT Fiber 500 Mbps, with the BGW320 router/modem. I’ve also got the Deco S4 mesh system. I used this same system at my previous home, which had the identical ATT modem model/Fiber service (except it was 1Gbps there). The mes

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219

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Combine 2 Wi-Fi Bands

I have 2 Wi-Fi Bands (2.4G and 5G). How can I combine them to get better coverage?  This was recommended by AT&T tech who provided me with a link some time ago.  However, the landing page does not address combining Wi-Fi Bands; search has been futile.  TIA.

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781

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Internet and Land Line Telephone Service

I appreciate any and all replies as getting help from AT&T is next to impossible (calling is my last resort because I don't enjoy getting stuck on a phone call for several hours). I am paying about $40 a month for internet, but it's kind of more like $100 a month because I am paying about $60 fo

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1.7K

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Any AT&T fees for hitting 802.11u "AT&T Wi-Fi Passpoint" enabled international hotspots?

Does anyone know if AT&T charges for stumbling upon one of those new "AT&T Wi-Fi Passpoint" enabled hotspots while traveling internationally? Zero of 3 AT&T agents knew. I travel internationally with my iPhone in airplane mode, cellular data off, Wi-Fi enabled, and Wi-Fi calling enabled. As long as

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4.9K

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Can I force a device to connect to my extender instead of the router

I recently installed an extender to ensure the signal strength was strong enough throughout the house. I have noticed however, that the laptop in my office, even though it is close to the extender than the router is connecting to the router and sometimes will get a spotty connection on 5G. Is th

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12.2K

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Identifying / renaming 2.4GHz and 5GHz on AT&T router

Hello all, I have a relatively new unit (late 2019 install), though only one network is available as opposed to two (the 2.4 and 5). Some devices specifically need to be connected to 2.4 (like my Ecobee) so I'm trying to identify the specific GHz to select appropriately. I've seen others ask abou

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1.9K

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Set Up NETGEAR Router with ATT Fiber

I have the new NETGEAR Nighthawk Whole Home Mesh WiFi 6 System (MK62) - AX1800 Router with 1 Satellite Extender nad trying to set it up with my ATT Fiber BGW210-700. I have looked into other posts but I cannot seem to figure this out and how to make it work correctly. Any help will be appreciated.

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26

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Turning on 2.4Ghz for Smart Devices

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

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OnStar and AT&T

OnStar recently contacted me and stated that I would have to begin paying OnStar or my AT&T Mobility line/hot spot will be disabled. I have been paying AT&T Mobility for this service for some time.  I have NO interest in OnStar services but would like to continue to have my hot spot an

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1.6K

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ZTE Velocity (MF923) no longer updating data

Hi, my ZTE Velocity is no longer updating the data amount although it is still allowing my devices to access the internet fairly well. I took it to an ATT store where they reset it and now I can no longer give it a new name and a different password.  Is ATT considering this device obsolete now

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135

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Att fiber

Att workers have been working on splicing in my area how much longer till I’m able to get internet .

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100

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Need help with WiFi configuration

We have numerous problems with our Wifi (slow, smart devices keep getting lost, etc). We have a model 5288ACFXN U-verse router.  We only have Uverse Internet, not TV. We don't have any problems with wired connections. I'm hoping to disable the WiFi on our AT&T router and purchase a dedi

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59

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Do not go with ATT Internet

ATT Internet really not good to use, less speed. And more expensive.   I had finished legally 12 months contract. I had called customer service and gave notice not to extend the contract. I had submitted all the equipments as per the instructions provided by ATT. Now I see that ATT generated bill in

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108

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When will I be able to purchase AT&T Fiber?

ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

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84

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Android Update to 4.4.4

I just installed the incremental upgrade to Android 4.4.4 and now my WifI turns off and on continuously by itself. It's bad enough that the entire world is getting updated to Android Lollipop but I get an minor upgrade to 4.4.4 and it made my phone worse. I'm extremely upset

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Galaxy S4 Update to 4.4.2 breaks WiFi features

Hello.I just updated my phone via the OTA update to Android 4.4.2 (KitKat) and after the update, my phone's Wifi will not "Turn On" using the settings switch. The switch will let me try to enable Wifi but once I remove my finger it slides to the Off position. No error pops up. Additionally, when try

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10.3K

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Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet?

Right now i use my smartphone to get on the internet with my tablet or computer. I am on the $75 a month prepaid. I get 10 GB of hotspot data on my plan. Would it be better or cheaper for me to just buy a hotspot device instead to get on the internet??  

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162

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How to turn off wifi radios on BGW?

I have a BGW 700-210 that I've connected my personal router to via Ethernet. I went into the BGW's settings page and turned off the wifi radios, but they're still broadcasting and devices can still connect to the AT&T network. I talked (way too long) with support and they claimed I need to disco

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346

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Can we unplug the BGW210 router/modem?

We just had our router/modem replaced to the BGW210. When my daughter spoke with the ATT rep, she was under the impression we should NEVER unplug the unit. Is this correct?

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1.7K

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