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Device not working with Fiber

I have a device that was working fine until my Internet was changed to Fiber. The device requires a router set to use DHCP to provide it with an IP address. Can anyone tell me the specifics about the new modem and how to tell if it is set to use DHCP?

Questions

168

2

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Will I use data when on wifi?

I need help, I am confused.  Att says that you use the smartphone at a wifi location you wont be charged data usage, here are my questions   1. can it be any wifi or does it have to be ATT provided wifi, I have charter wifi  2. Are they saying i can use my phone for posting facebook status, watching

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226.9K

61

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Combine 2 Wi-Fi Bands

I have 2 Wi-Fi Bands (2.4G and 5G). How can I combine them to get better coverage?  This was recommended by AT&T tech who provided me with a link some time ago.  However, the landing page does not address combining Wi-Fi Bands; search has been futile.  TIA.

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483

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ASUS AC-5300 with BGW 210-700 Setup as Router

I need assistance walking through the proper way to set up my ASUS AC5300 router with the att gateway modem BGW 210-700. Been reading about cascading routers/ip passthrough but can't quite get one method to go about setting this up. Any help is appreciated.

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414

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Internet and Land Line Telephone Service

I appreciate any and all replies as getting help from AT&T is next to impossible (calling is my last resort because I don't enjoy getting stuck on a phone call for several hours). I am paying about $40 a month for internet, but it's kind of more like $100 a month because I am paying about $60 fo

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330

2

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Internet Gateway reverted to original name and password

In the middle of the night last night, our internet gateway "forgot" the name and password we assigned to it at set up. None of the devices connected to it through that name and password are no longer connected.  When I check my phone for available networks, the gateway shows with the original

Questions

235

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Upgrade from internet 300 to internet 1000. Need installation?

Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?

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3.2K

7

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Are the BGW320-500 WiFi Extenders Just Awful ?

... or am I doing something wrong ? I have had these things for almost a year. They are unpredictable and flaky. Work fine with awesome speed for a while, then I will change rooms, and can't get out to the Internet until I disable WiFi and re-enable on my phone. Other static devices behave in a simi

Questions

58

2

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ATT fiber 300mbps plan supports dual band?

I am planning to switch to ATT Fiber internet and have requirements to connect few of my devices on 2.4Ghz. Can someone please let me know if the wifi device provided by ATT supports both 5 and 2.4 Ghz?

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5.3K

8

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How to Find your Wi-Fi Network Name and Password using the myAT&T app

Looking for How to CHANGE your Wi-Fi Name and Password?   Check out more features on myAT&T.     How to Find your Wi-Fi Network Name and Password Login to the myAT&T app. Scroll and select “Fix it now! Support tools”. Select “Manage my Wi-Fi” and view your in

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30.3K

4

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Error: The system database is invalid. You may need to reset the device.

I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.

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1.3K

5

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BGW320 Wi-Fi does not work after thunderstorms.

Our power went out in the middle of a thunderstorm and when it came back on Wi-Fi did not work. Rebooted the box and it is still not working. How do I fix this?

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110

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Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Questions

296

4

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Netgear Nighthawk M6 Pro

I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne

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518

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Will ATT Technician Run Fiber Optic Cable Through My Attic

I am currently remodeling the house and has planned to use a closet somewhere in the middle of the house (not adjacent to any external wall) as my network closet. I noticed that the house already has an ATT NID box near the electric meter outside of the house. My question is where will ATT te

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4.1K

11

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Identifying / renaming 2.4GHz and 5GHz on AT&T router

Hello all, I have a relatively new unit (late 2019 install), though only one network is available as opposed to two (the 2.4 and 5). Some devices specifically need to be connected to 2.4 (like my Ecobee) so I'm trying to identify the specific GHz to select appropriately. I've seen others ask abou

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1.2K

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Can I force a device to connect to my extender instead of the router

I recently installed an extender to ensure the signal strength was strong enough throughout the house. I have noticed however, that the laptop in my office, even though it is close to the extender than the router is connecting to the router and sometimes will get a spotty connection on 5G. Is th

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7.9K

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Turning on 2.4Ghz for Smart Devices

Pretty much all smart devices in my house use the 2.4Ghz. My AT&T modem (w/Fiber service) had a single SSID and I believe it routes to either 2.4 or 5ghz automatically. So far I have been able to connect most smart devices but two, in particular, the smart LED light strip controller and our kitc

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5.8K

14

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Use own BGW-320 Fiber Gateway

I am currently renting the BGW320-505 WiFi fiber gateway (installed by ATT technician when I signed up). I've recently purchased the BGW320-500 from Amazon (for about $170), but when I plug it in it's flashing green light and I have no broadband connection according to web control panel (192.168.1.2

Questions

8.8K

30

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Set Up NETGEAR Router with ATT Fiber

I have the new NETGEAR Nighthawk Whole Home Mesh WiFi 6 System (MK62) - AX1800 Router with 1 Satellite Extender nad trying to set it up with my ATT Fiber BGW210-700. I have looked into other posts but I cannot seem to figure this out and how to make it work correctly. Any help will be appreciated.

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31.5K

25

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