The app I need to use to connect my husband's landroid to his phone needs 2.4 ghz but we are connected at 5 ghz. I have read comments to rename the 5ghz to something else but when trying that I receive an error message that both have to be named the same.  2.4 ghz is only needed for the initia

I received an email that I have an appointment for Wednesday (1/6/21) for self installation of my wireless internet. It doesn't state explicitly if someone is going to be bringing it to me, or if I'm to receive a package.  If someone is bringing it to me, do I need to be home for the entire du

Keep getting the run around. Fiber is available NW Grand Rapids.  But not in Kentwood MI? Only availability is "Internet 100" which is rebadged AT&T DSL with connection still thru a phone outlet (ethernet). Thanks.

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

I have a iphone 12 with a standard plan with at/t that under settings shows airplane mode, wifi, bluetooth, cellular and personal hotspot. On my iphone SE under my pay as you go plan personal hotspot is omitted. How come i do not have personal hotspot on the latter?

Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

I have a very strong WiFi signal at home. I connect easily enough, but every few seconds the WiFi signal gets dropped and it reconnects. It's extremely admitting, especially because the connecting message keeps popping up and interrupts typing. Any ideas?

Updated my Samsung Galaxy S5 1 week ago.  Since the update it will not stay connected to wi-fi.  Turns on and off every 30 seconds or so and is draining my battery.  Turned off the smart switch and did not fix.  Had to turn my wi-fi off all together.  Can I go back to factory reset?  Will that clear

I updated my phone awhile ago and it's now on version 4.4.4.It now connects and dsiconnects to ANY wifi whether it is Charterat home or AT&T at work. PLEASE FIX THIS!  And turning off the Smart Switch is NOT an option! My husband andI, along with the rest of your customers, pay good money to have qu

I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne

Both laptops have print and file sharing enabled. USB hub is attached to one of the laptops & is shared but is not seen or accessible to the other laptop.

Is there a plan to make the bgw320 compatible with the tp-link one mesh system? Right now the tplink AX1800 can only connect as an extender, and that isn't all that ideal.

Help! I recently bought a used iPhone. When I try to tap into my personal WiFi it does not recognize the password. All my other devices do. What could be causing this? The Android I had previously had no problem with it.

Is it possible to use WiFi calling and call forwarding on an unlocked Motorola phone? If I try to forward a phone it says Network or SIM card error.

My Pixel 6 Android 5g phone will not function when I am at work...No phone calls, no text. Work wifi is having issues. I have it as a saved network BUT I am not trying to connect to it. My spouses phone is a Moto 4g phone. He does not have the work wifi as a saved network. His phone continues to fu

Someone had made it to where my phone sends them all of my passwords actions and sometimes gives them remote control over my phone I don't remember the apps that are now all hidden from when my phone was new so what gives

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?