I received an email that I have an appointment for Wednesday (1/6/21) for self installation of my wireless internet. It doesn't state explicitly if someone is going to be bringing it to me, or if I'm to receive a package.  If someone is bringing it to me, do I need to be home for the entire du

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

I just recently purchased a brand new Netgear Nighthawk M6 Pro, and I cannot connect anything to its hotspot other than my phone, I have tried multiple different devices from laptops to gaming consoles and nothing seems to work. The network name appears on other devices when scanning for wireless ne

My U-Verse fiber service came with router/modem 5268AC-FXN. We have some spots in our home that have weak Wi-Fi coverage and I was considering getting a mesh network. Google Nest Wi-Fi and MeshForce replace the current router.   How is it possible to create a mesh Wi-Fi network with my set-up?

Is there anyway to remotely access a PACE 5286ac router/modem.   I have an external hard drive with pictures on it that I want to be able to access when I am away from home.  How can I do this

In the middle of the night last night, our internet gateway "forgot" the name and password we assigned to it at set up. None of the devices connected to it through that name and password are no longer connected.  When I check my phone for available networks, the gateway shows with the original

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

I changed our home network's name & password with the Smart Home Manager, and now I've been asked for my network security key. What is that, and where do I find it?

I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work.  Contacted AT&T and used their suggestion to restart Network Settings and/or take th

OnStar recently contacted me and stated that I would have to begin paying OnStar or my AT&T Mobility line/hot spot will be disabled. I have been paying AT&T Mobility for this service for some time.  I have NO interest in OnStar services but would like to continue to have my hot spot an

When I go to http://192.168.1.254/ and go to Home Network, there is no longer a tab for Wifi. I've restarted the modem using the Smart Home app, and also manually unplugged and rebooted the modem. As a last resort, I even factory reset the modem. Nothing is allowing me to access Wifi settings. Wh

I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.

Is there a plan to make the bgw320 compatible with the tp-link one mesh system? Right now the tplink AX1800 can only connect as an extender, and that isn't all that ideal.

Both laptops have print and file sharing enabled. USB hub is attached to one of the laptops & is shared but is not seen or accessible to the other laptop.

I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?

Can I my internet service with AT&T and by my own router to replace the PACE?  Or do I have go with a new provider?

I have been getting messages in my Dell laptop that my AT&T internet wireless network that I have used for many years is no longer secure and is being phased out. Shouldn't AT&T notify me and update me on that?  What other secure network should I use?

​​Learn how to set up IP Passthrough, improve Wi-Fi, resolve slow browse & device disconnects, understand gaming & latency, and more!​​ ​​Let's get to the point, your home setup can impact your speeds, Wi-Fi, and overall service. For example, if you have a lot of electronics near your modem,

I am currently remodeling the house and has planned to use a closet somewhere in the middle of the house (not adjacent to any external wall) as my network closet. I noticed that the house already has an ATT NID box near the electric meter outside of the house. My question is where will ATT te

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward