Our home wifi system was recently found to have been hijacked. since the incident we have had issues with our phones.  Going from poor to no connection, when we used to have 3-4 bars, not received text messages, especially from each other.  Does Active Armor prevent us/our signal from bei

I just switched from Comcast coaxial service to AT&T fiber with a Uverse modem/router. My old AiMesh system had a Comcast modem (no wifi) to which I attached an ASUS wifi router with a few ASUS nodes throughout the house. I will be buying a new Wifi 6E AiMesh system. Is it possible to use the

Can you purchase your own modem or do you have to lease from ATT?

I'm traveling internationally. Before we left the US we put our phones on no roaming, no cellular data, etc.  We have only used wifi (and things like Line and Whatsapp).  My bill includes international charges.  I cannot get a hold of customer service, when we try chat (which I did 1

I own a AT&T 4290 wifi extender that I bought several years ago. I'm thinking of buying another on Ebay. Can I run two simultaneously? If so can they be connected together with ethernet (like backhaul) or just wifi? I'm at a loss on how strong this thing still runs. I'm getting +/-300 Mps upl

ActiveArmor VPN is enabled on my iPhone 13 even when I’m on my secure home Wifi. ActiveArmor says network is secure and VPN not needed! But it stays on and slows traffic. Please report this to the engineers.

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

O- I started an online chat today because of a failed understanding when I called customer service the first time. I’m in the the process of buying a house and my mortgage company needs a reference letter for my payment history. During the online chat, I waited at least 30 minutes until I got connec

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

Received the following text from short code 91639: Hi, it's AT&T. Looks like your Wi-Fi signal isn't quite reaching all the devices in your home. Go to https://my.att.com/t/zPNPp6OmsKe7Iqq to find the weak spots. Text STOP to opt out of receiving updates about your services. Espanol? Envie

In NYC - ATT have set up a mesh of wifi routers to help with phone congestion. When walking, the device will 'seamlessly' change from LTE to Wi-fi (name of network - ATT Carrier) and then as you walk, it moves to another router or back to a tower. comment: first - this transition is not smooth -

Is there anyway to remotely access a PACE 5286ac router/modem.   I have an external hard drive with pictures on it that I want to be able to access when I am away from home.  How can I do this

Day after storm rolled through Richardson on 9/4/22. I tried to access my usual wifi and it's not there.   I have internet cat 5 to router through laptop; Logged into myatt I see my usual wifi under mywifi box.  When I click on fix my internet, manage wifi now see a completely diff

Long story short, I need to find a way to block a particular website on all devices in my home. I have the Smart Home App but that only does so much and the Secure Family App only does smart phones. I was hoping to just do it from the router IP itself but it seems like there's no option that I can f

Frontier Fiber and Verizon Fiber internet are used in my property, Why is ATT fiber not available?

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

Our power went out in the middle of a thunderstorm and when it came back on Wi-Fi did not work. Rebooted the box and it is still not working. How do I fix this?