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Connect Nest WiFi with ATT Fiber Gateway

Hi there, I recently switched to ATT Fiber from cable service. I had the Nest WIFI router and points at my old house with cable working beautifully.  I now have the ATT Fiber Gateway and do not know how to use the Nest WiFi and points in my house.  I have awful service downstairs but u

Questions

293

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No access to AT&T wi-fi on unlocked Samsung Galaxy S7 (SM-G930U)?

I purchased a factory-unlocked S7 (SM-G930U) and had a new SIM made for it at the local AT&T store so that I could migrate from my old Galaxy S4.  It seems that I can no longer access AT&T wi-fi in my office building on the new phone.  I connect to AT&T but am redirected to their wayport login scree

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2.4K

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Data usage high when on WiFi

I just checked my iPhone and my cellular data usage is 1.2T (crazy!) and the period isn’t even over. What’s troubling is that I’m home 95% of the time and signed into our WiFi, so why is Cellular data even being used and to this amount? Something doesn’t seem right? Help?

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75

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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

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61

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WiFi Calling not free from outside USA?

I feel stupid this morning.I went to Toronto for a few days and came back to a $300 bill.On my iphone I turned off cellular data and thus roaming, and made sure WiFi calling was on.I called my wife every night when I was on Wifi in the hotel. Was I incorrect in thinking it was free?

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6.1K

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How to Enable Hotspot with Beam

I have an AT&T Beam (USM Modem) with WiFi and Hotspot features. When I click enable Hotspot the pop-up tells me I need to upgrade to the 5GB Mobile Data Plan, but I already have the 15/GB plan. How do I enable my Hot Spot? I just need to register my silly Kindle with it, that only works via WiFi, I

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409

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Do I have to use the gateway when using this new router?

Do I have to use the gateway when using this new router?

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197

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Three way call on ATT bill

Hello, my name is Jose J Rodriguez. I made a three way call and it doesn’t show up on my call log as two calls. I called a toll free number to SSA, then I dialed my dads number to patch him in. How should the ATT call log identify the three way call I made? I only see the first number which is

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83

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WiFi calling on an unlocked AT&T phone?

I purchased a locked AT&T phone (S9+) so I can have Wi-Fi calling, visual voicemail and some other features that unlocked phones can not have. Can I unlock my phone from AT&T, but keep them features? I won't be leaving AT&T, just unlocking the phone. Thanks,

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5K

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Internet in the car

Hi, i am new here, is there a possibility to have internet in the car? 

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302

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How to change the name & password on an ATT Wi-Fi router

I received a new BSW210-700 router to replace my previous one. How do I change the name and password of the new router to the ones we used on the original router?   In the directions it says if I make any changes I have to "ensure that identical changes are made to both radios; otherwise

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466

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

291

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New Build House but with no internet providers available

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

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2.4K

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How to cover a large house/space?

I have 1G Fiber (Houston). My equipment is: Pace 5268AC AirTiesW 4971 x3 (2 upstairs and 1 downstairs)--leased for $5/mo I still have drop/dead zones and frequent drops of wifi, particularly upstairs.  I have older 4921 extenders, but i am told that i cannot mix and match extenders. 

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994

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How to connect to the AT&T cloud

How do I connect to the cloud to manage my account??

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767

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2.4G Connection

I just had AT&T Fiber installed. I have Gosund plugs that require 2.4G. I am at a loss on how to do this with the AT&T modem/router. I am very inexperienced with technical stuff so dumb it down for me.

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425

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Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

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1.2K

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Chinese social media app video blocked by AT&T Fiber

I have been a Fiber customer ever since the pandemic began, but this problem started very recently. I haven't been able to access the Chinese social network (Weibo) normally for more than 2 weeks. Most of the time, if I try to open any video in the app (Weibo International), the video would not open

Questions

733

3

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How to use Moto Vap?

Okay, so I am living at my friend's house for 2 months because he is on a vacation and he needs me to watch over his pets. He gave me WiFi password and everything, and he said something about a "Moto Vap" wireless TV box. I see it has its own WiFi but his normal wifi password doesn't work on it. I c

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13.9K

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Questions about Fiber Optics & Construction in My Yard

A couple of days ago, I had guys show up in my yard telling me they were doing a fiber optics installation in the neighborhood for AT&T and that we were supposed to get a paper telling us. We didn't get a paper. No big deal, though, because we already use AT&T and I like fast internet. I'm j

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