Hello, good evening all! My phone was dropped in water accidentally about a month ago, and I have been trying not to file an insurance claim. The phone works, but the rear camera does not, and the screen goes wacky sometimes. My question is: if I file a claim, will I get the phone that Asurion says

I dropped my iPhone 5c in the toliet it has water damage to the screen and the camera. I have insurance that I pay on the phone. I was just wondering how much it would be to get a new iphone?

Hello all, I have a Galaxy Note 3 that started having problems charging (wiggling the cable in the connector would help it get connection, but several replacement cables reacted the same). I worked with the warranty department to get the phone replaced. When they walked me through examining the phon

I got my Iphone 6 Plus wet at the beach last week and now it will not turn on. I bought insurance with the phone when I got it. My questions are, does insurance cover water damage? Do I bring the device to AT&T to get it replaced or do I take it to the Apple Store?

My boyfriend bought the Galaxy s5 Active in October. He bought it for the durability because he is a cyclist and endures various weather climates.  So the representative had him sold on the fact that the phone is water resistant up to 3 ft for 30 minutes. He was sold on that thought not because he c

So I dropped my iphone 6 plus in the pool. It submerged about 6 inches in and I grabbed it out of the pool in less than 10 seconds. My question is, if it doesn't work, can I trade it in under my insurance or something? Btw i got this phone around early November in 2014.