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BYER BEWARE: AT&T $20 Promotional Scam

When I upgraded my DSL75 internet to Fiber 300, I was offered the promotional $20 discount for twelve months. My internet was accidentally cancelled by AT&T. I immediately called AT&T on the same day to reinstate my internet services. After the internet has been reinstated, I noticed that I

Questions

26

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Help needed from your highest office , NOT FAKE OFFICE OF PRES

On March 23, 2019 I went to At&T store which they told to go the website since that promo was not available at the store , so I did the same day and the regular credit check and everything was done and approved as I intended it would since my credit score is excellent and at the end I was told I wo

Questions

89

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Incomplete Installation and Service is Down

An AT&T technician came out because our internet went out after a storm. He reconnected our AT&T fiber internet but ran the new line from our house to the wrong terminal. He ran it to two terminals from our house instead of the closest one. Now our home is connected to the terminal intended

Questions

65

2

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An honest AT&T review...

My experience with this company has been nothing but a nightmare. This has to be the worst internet provider on earth. The only reason I have AT&T is because I have no other choice in the apartment complex I live... This people will lie right to your face just to get you to sign up wit

Questions

159

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Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

274

10

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fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

60

3

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No Show on New Installation - is this how AT&T treat new customers?

I had AT&T U-verse Fiber internet installation scheduled for today (Saturday 5/15 between 1-3pm) but tech didn't arrive.. Contacted customer service few mins past 3pm, and told that they were confident tech is coming today to finish install..   2+hrs later, nothing.    Conta

Questions

235

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Contact Information for AT&T's Distribution Department

I need to contact the distribution department in order to gain more information on alignments of buried/overhead lines that may exist on a site where my engineering company is entering a design phase. And as an FYI, I already have placed a OneCall and this is the direction given to me by them, to

Questions

505

6

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DNS settings change

Does anyone know if adding a third party router will then allow me to change the DNS settings? ATT uverse router doesnt allow u to change the DNS settings. Also if so, what kind of router is compatible?

Questions

663

1

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3rd party definition (2 part)

This may stab really deep to AT&T but all employees of AT&T that follow these questions take note. Please also this question is for you........—Can you define the terminology of 3rd party per written and AT&T defined policy definition??NIGHTOWLS

Questions

664

2

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

79

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Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

932

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