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The phone insurance is very misleading and useless if you have a newer phone I bought the insurance for phones on all 4 phone lines and before I bought insurance or phone I wanted to make sure they was eligible phones and what deductable would apply. Well I had a sezuire and my phone dropped and scr
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Phone & Device Upgrades
(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL
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AT&T Internet Equipment
After 16 years I switched to AT&T - Jake at Walmart, a contractor for AT&T, got me to switchover....Trade your phones in for new ones- just bring your bill to AT&T with the old phones and they will cover the balance on your verizon phones- NOPE! So I spend HOURS on the phone just for th
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Wireless Account
someone should add mobile bill as a payment option on microsoft store
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AT&T Internet Features
I have had AT&T for years I pay them $300 a month or more any given month for 6 phone lines I recently got my son A new phone that just came out That he wanted I purchased the insurance like I do on all my phones and The same day it I got the phone it was stolen from a local Walmart Out of my car
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Wireless Account
Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly
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Apple
I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into
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AT&T Internet Account
I received several calls from the president of At&t. I was credited my Promotion . Thank you
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Wireless Account
So my trade in of an iphone 11 never made it to the "warehouse".. it was sold a day later from the sales (Edited per community guidelines)ociate to someone he knew and all my info still stored (dumb me) After the 3 months and no $700 rebate and lowered monthly.. I notice double monthly paym
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Wireless Account
I have contacted AT&T about 7-8 times in the past 2 months about an astronomical bill on my account for a service that was added to my account without my permission. I continue to call, and each time I get told that I will receive an update, and yet nothing has been done to rectify this situatio
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Wireless Billing
I joined AT&T a month ago n I can't get good internet service, on top of that I called them and told them that multiple lines on my plan were having a hard time connecting to the internet and they told me that where I lived was not compatible with good internet service. I live in town, close to
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Wireless Account
I bought my wife a new phone may ‘21. The store messed up and opened 2 phones and lines on my card, they refunded the first charge but never cancelled the first phone. In September I realized I had been being doubled charged, we called customer loyalty and spent 4 hours explaining the situation t
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Wireless Billing
I ordered internet service on the 8th of May. It got cancelled on the 11th. I am YET to receive my refund for the $100. It’s been 2 weeks. I have called FOUR TIMES NOW and every single time, I get an Indian person who has absolutely no idea what they are doing. I’m at the point of getting a L A W Y
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AT&T Fiber Equipment
I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago
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AT&T Internet Plans
I was overcharged every month by AT&T. In some cases over double what my bill was supposed to be. For what?? Look back at my customer service calls, and listen to the recordings of said call. It is painfully obvious that I was getting SUB- STANDARD service. But, equally as disturbing
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Wireless Billing
Bought iPhone 11 Max pro 2 days ago in ATT store. After a day of use, found an imperfection at the top right of the phone (a white streak between the bezel and the screen), can’t be clean without opening the screen. Went back to the store, the first question asked, did you double check the device wh
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Apple
I have not received my visa gift card that I signed up for. I was told it was in the mail and to expect to get it in 10 business days on August 4th. I even received the activation code! Obviously, I already went through the rewards center link and claimed it, so sending me to that will
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AT&T Internet Features
Hello, World! I would like to request fiber optic internet service in my area which is rural. 95693. My landlord is looking into it as well and filled out the request form. We have multiple households at our address so looking at the number of properties in the area is not an accurate dep
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AT&T Fiber Installation
Is the website att-promotion.com a scam? The number seems to change alot and a relative of mine gave them personal info such as ssn when trying to buy something.
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Phone & Device Upgrades
When I call from my new at&t prepaid SIM card it tells me I’m not allowed to make calls, I’ve contacted multiple people at at&t and they either just put me on hold forever or tell me they don’t know what to do. My SIM card is activated and I can use mobile data to load the internet but still
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