
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Closed
I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe
Questions
•
AT&T Phone Account
Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad
Questions
•
AT&T Internet Account
help what is this inbound outbound text to n from C0D-E93-4489
Questions
•
Account & Usage
My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician
Questions
•
AT&T Internet Account
AT&T (Edited per community guidelines) being with the COVID 19 going on and people loseing they job and etc yet no help with make in payments payment plan I going to T-Mobile they help a lot
Questions
•
Wireless Billing
As a customer, I am directed to where to select to "contact us", however when "contact us" is selected, the customer must go through a rat race to find a phone #. This is horrible customer service!!!! The least you can do is provide a direct number. It appears that AT& T
Questions
•
Wireless Billing
Just 36 hours out of hospital after a month with a respirator in my throat my phone service that was supposed to be grouped with my att Direct TV bill evidently wasn't so they shut my phone service off I called the wireless rep. And was told that it never did get grouped and
Questions
•
Wireless Billing
Closed
The customer service agents [EDITED alleged manager [EDITED] treated me very badly, very bad service [EDITED per Community Guidelines]
Questions
•
Wireless Account
I would never recommend them at all. First off they lie to you from the start. The service reliable, (Edited per community guidelines) no, lie one. The price stated in the store, (Edited per community guidelines) no, lie two. Phone discounts, not really, lie three. I blame myself because what sound
Questions
•
Data & Messaging Features, Internet Tethering
You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g
Questions
•
Community lounge
Hello everyone, my name is Chris (Edited to remove personal information). I live over in (edited per community guidelines)towards (edited per community guidelines) some. My friend had referred me to the AT&T Access program. He lives right down the road from my house. So I have been trying to get Acc
Questions
•
AT&T Internet Plans
Software version:5.1 Lollipop. When I try updating in my settings it always comes back with the same message 'unable to connect to server' every time. I've tried numerous ways to force an update via clearing data in play framework to clearing all the data and cache through my hole phone via internal
Questions
•
Phone & Device Upgrades
i have a att.net email and i cannot receive emails or send emails
Questions
•
AT&T Internet Security
Hello at&t, sir i have purchased an iphone xsmax from a retailer of delhi and i am also a small retailer okay.. then when i sold this phone to a customer after 2 3 days he returned me claim that the phone is not supporting sim card of india then i took back the phone and returned him the money,
Questions
•
Wireless Account
We’ve been stuck with this (Edited per community guidelines) company for 20+yrs, since they were Cingular wireless and before. We have been ripped off so many time’s! This last time, $700 for your iPhone 8 in great condition, turned to $18 because that’s what they determined it was worth. (I took it
Questions
•
Phone & Device Upgrades
As of 3/12/20 the internet,TV was off due to an outage when we got home last night. We call ATT customer service 3/13/20 and explained what was going on. They did an trouble shooter to see will that help Nothing. Same thing all day toda. A young lady got in the phone stated someone will be out on Su
Questions
•
AT&T Internet Equipment
There a cut att line sticking out of the ground and we can't get att to send someone out to check if dangerous or to repair it
Questions
•
AT&T Internet Equipment
Hello SirRequest number NUL823290197622I entered my unlock request three days ago but it has not been unlocked yet, the current status is speaking in progress, I am having a lot of trouble.The time you gave me is complete, open it quickly
Questions
•
Apple
Consider business and work together/bring your franchises with The Walt Disney Company ! Consider ? Even involve Warner Bros. And more in Kingdom Hearts and more ETC !
Questions
•
Watching Max