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I am in a foreign country and cant login to my account

I am now in a foreign country. I have lost a lot of memory because of a traffic accident before. I don’t know how to log in to my ATT account with my original ATT mobile phone and a mobile phone SIM card with no signal while abroad? I forgot my original account and password!  I can't talk anym

Questions

596

1

Can I Automate Email Delivery of a .PDF of Our Monthly Account Statement?

My wife needs to submit our monthly AT&T internet bill to her work for reimbursement. Is there a way to get a .PDF of the bill automatically emailed to her address?For a few months I automated the process using external services.  I used FileThis.com to automatically login to our AT&T

Questions

447

9

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Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

90

2

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Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

164

5

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

70

4

Check mobile phone purchase certificate

How can I check the purchase certificate of the mobile phone? I only have the phone number and the mobile phone serial code, the previous voucher is lost and can't be found!  What should I do to find it!  ?

Questions

52

3

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I NEED TO SPEAK WITH CUSTOMER SERVICE ASAP TO CANCEL MY ACCOUNT I AM TIRED OF THIS COMPANY

I AM EXTREMELY DISSATISFIED WITH THE SERVICE THAT I HAVE RECEIVED OVER THE LAST YEAR. I am NOT paying for a phone I no longer have IN MY POSSESSION!!! THE PHONE WAS STOLEN AND I CANNOT EVEN FILE A CLAIM. I NEED TO SPEAK WITH A REPRESENTATIVE AND AM NOT ABLE TO DO SO UNTIL I PAY??? THAT IS AWFUL C

Questions

85

8

Cell phone coverage!

TO THE GUY THAT COMMENTED  my little galaxy  22 doesnt come equipped with a sim card slots nor can I use the tower to roam  so go figure genus every other country cell phone companies give u options for roaming homie. So many more choice words 4 you but i will hold off ..How funny I

Questions

46

6

0

Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

44

5

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Wrong phone number

I got my sim today, and afte i activated it, it turned out that my phone number was not ported.. Even tho the invoice that came with the sim has the correct number.     Can this be fixed without having new sim or going to your store

Questions

587

8

0

Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

Questions

49

15

Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

72

1

0

Closed

OVERCHARGES

I have to say I have never experienced such a terrible and mediocre service from any provider before. AT&T checks every mark for TERRIBLE service. I have been on the phone for TWO consecutive weeks, I’ve spoke to more than 9 agents at this point, I’ve been promised to receive a call back from a supe

Questions

237

7

0

Closed

Filing a request and complaint

Hi. I will try to explain without crying. Please forgive my informal complaint and inquiry. My Mom and Dads service was interrupted due to non payment. They are both deceased. I have been unable to pay as I have been sick and hospitalized for nearly a month and a half. The only reminders I have are

Questions

63

1

Closed

CHARGED FOR ALMOST 3 YRS AT RENTAL ADDRESS WE HAD TERMINATED SERVICE, ALSO BILLED FOR FIBER SINCE AT NEW ADDRESS!

I would like to file a complaint with internet loyalty supervisor joshua id#PZFKW56. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

33

1

0

Construction

I just purchased a building from ATT in Houston Texas. Contractors are taking measurements of my property and telling me they are going to dig up my driveways.  Im in the process of having work done.  I run a business out of this property and need to know how this will impact my business.

Questions

107

5

0

Please help me!!!

My wifi due date is today & i can't pay it due to being laid off...will my service be disconnected or keep America connect thing

Questions

13

0

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

44

0

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PPS 6180

Hi I am trying to call my friends number, and it keeps coming up as pps6180 and I have also been sending messages to him, will he ever see these messages? I am trying to get in contact with him but I dont know when it will happen

Questions

25

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Scammed just like the rest

I purchased a Samsung on February 7th. Not knowing i would not be leaving the store without my device. I've purchased plenty of phone here in the past from Verizon and never had a problem. Ever. funny enough my salesmans name was Lenox also. I was supposed to receive my phone before or on the 10th o

Questions

39

1

0

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