HI; I noticed some errors showing up in U-Verse real time.  I'm pretty sure I did not have these errors until recently.  Do these indicate a problem that I should investiage?     Thanks   Jamie

I've noticed when using U-Verse Realtime that the Interfaces tab doesn't update when there is heavy utilization...for example, 4HD WAN streaming and a fast-running download in progress. I should be capped at around 32Mbps when doing this... When the download completes, the numbers jump to impossible

I found my way to the past messages but is there a way to see what was actually said and pictures or videos sent? It's great the numbers and times but I need to know if it's a telemarketer, or doctors office, or some kind of inappropriate conversation..

Would anyone here care to comment on my connection? While my service is usually pretty good, the bitloading pattern I see here seems very strange to me.  I apologize if I've put in too many pics. I thought more might be better. The only trouble shooting I have done so far is to shut off everything e

I recently have had to power cycle (unplug power cord, coax and ethernet cables) and reset (via settings->diagnostic->reset on the RG) due to no internet connection. It eventually connects normally after 10 minutes, the windows network diags report the problem with the DNS portion of the RG.

Hello, I would like to know what happens to my Uverse if I want to switch to AT&T TV.Looking for some details about disconnect, what to do with the old equipment, what will happen with their DVR content, what will happen with any sports subscriptions, etc.

My RG keeps losing connection to the AT&T network. It happens several times a day. This has been going on for at least 2 months. I called and the CSR asked some basic questions. I had a hard time understanding her. She ended up dispatching a tech for the following morning. He could not find anything

To Whom It May Concern: I contacted AT&T yesterday (12/17/2021) in regards to damage done to my property after having AT&T representatives (a technician & lineman) come out here to fix our downed services. We lost broadband/internet services starting on Wednesday following some bad storms th

I am getting a strange return from UVRT when I look at the Channel/Stream page.  It does not show the correct channel my receivers are tuned to.  For example see the attached pix.  UVRT reports the Family Room tuned to 1840 when in reality it is tuned to 1202 CNN...? https://drive.google.com/file/d/

For the past three days I've had some serious lag issues making it nearly impossible to play online FPS games (constant warping/teleporting when trying to walk ingame). Last night I unplugged the RG for a good 30 seconds but that didn't fix the problem. This problem is constant... it happens all day

here is a picture, look at the power level, it is marginal. how can this be brought up to an acceptable range?  

Hoping I can get a free clubhouse forum invite. @dmasclub

Hoping to catch SomeJoe's attention...   Apologize in advance if these pic's don't come out right, first post.   Profile Page   Error Table   Interfaces     Bitloading     As I understand the documentation, this is a very noisy line... 

Instead of offering my help, I'm asking for help from the knowledgeable people on this forum! I'm having an issue with my U-verse service.  The issue began the day after I received the new firmware update ((6.3.7.42)  on my 3800HGV-B RG about 2 weeks ago.  This may be a coincidenc

Hi All, I've been on u-verse for several years with the 25/2 profile and have been very happy with the service and stability but I'd like to get the 32/5 profile so I can get an internet package with the higher upstream speed and another HD stream.  After talking to neighbors on either side o

So my Uverse tv recently started havin a problems where the show i was currently watching would become pixelated, then freeze, and finally go to this blue screen that states that signal has been lost. I've reset the box a few times as well as the RG. According to the UV realtime program, I'm getting

I have been having some picture freeze and pixelation at times lately, so I took a look at my Realtime stats and I don't know much about what it all means but even I know something is not right.   A little background, I just had my RG replaced a few weeks ago when the old RG(3800) went bad a

So I'm new to the service and I love it (when it works). However I'm having a weird problem. Any of my devices that I plug in to the router causes it to lose DSL connection. Then as the device is trying to reconnect it can get DSL connection but fails getting an IP adress until I remove anything plu

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

I had my uverse installation completed on november 14. For the last 4 days the receiver has been freezing, getting stuck at a black screen, sometimes the screen flashes for awhile and we have to power it down. As for my internet it works okay for now just that I am paying for the 18mbps package but