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I need a new router. Can I buy any router?

I have had this router for YEARS, once ATT said that they would send me an updated modem and bill me. They never did. Our original service is clunky, at best. The installers had trouble hooking things up correctly. So they installed a wire to a pole, ran the wire, outside, from the pole to our house

Questions

 • AT&T Internet Equipment

1.1K

3

0

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Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

 • AT&T Fiber Installation

479

3

0

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Un unified Billing

I can not understand how it can take 5 minutes to create a unified bill when combing ATT mobile and u verse but it then take 1 to 2 billing cycles (months) to become un-unified. All I want to do it upgrade services so I can use Att First Net and because of an issue I did not even know existed I have

Questions

 • Wireless Billing

640

6

0

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audio synchronization

How to resolve lip sync problems.  

Questions

 • Watching U-verse TV

91

1

0

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Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Questions

 • U-verse TV Account

7.2K

18

0

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Change internal subnet internal ip scheme

How do I change my internal subnet internal ip scheme from 192.168.1 to 192.168.5?

Questions

 • AT&T Fiber Equipment

631

1

0

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channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

 • U-verse TV Account

2.7K

7

0

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I want my service restored to delete the HD and have the distortion eliminated.

When I first switched from Time Warner Cable to ATT Uverse, I was thrilled. Time Warner’s customer service was rated the worst in the country and my own experience with them validated that rating. A few months ago, my cable TVs were having problems and I was sent a new part, but I was unable to

Questions

 • Watching U-verse TV

96

5

Accepted Solution

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Closed

uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Questions

 • Watching U-verse TV

441

5

0

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NFL Sunday Morning Games in LA

I have UVerse 300 in Los Angeles and for some reason both NFL games are not available on CBS and Fox. They carry on one channel, and the other has Paid Programming. It wasn't always that way, and in the past couple of weeks it switches availability -- 2 weeks ago the CBS game played while Fox was of

Questions

 • Watching U-verse TV

2.9K

12

0

0

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Uverse internet in richmond/rosenberg, texas

Was att uverse internet available in richmond, tx 77469 and rosenberg, tx 77471 back in july of 2006? Would anyone happen to know by any chance?  Would there be a way to know such information?  Rsvp.  Thank you.

Questions

 • AT&T Fiber Installation

72

2

0

Accepted Solution

Official Solution

3 way international call with uverse

Is there anything special about placing 3-way where one party is international (Japan)? I am AT&T Uverse.

Questions

 • AT&T Phone Features

45

1

0

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Fiber and cat 5 wired house

My fiber is in a closet in my basement. So when using the ATT combo BG210 my wireless is weak.  I want to move my unit to the middle floor. Can i plug the Ethernet into my switch in the cat 5 wire cabinet and move my router to another outlet in the home? 

Questions

 • AT&T Fiber Installation

148

2

0

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Can I still return equipment and get it credited to my account?

Hello, I had AT&T U-verse for a while and I was not able to return the equipment due to misplacing it when I moved. I recently found the equipment. It’s been over a year since I had it. Can I still return the equipment and get it credited to my account and out of collections?

Questions

 • U-verse TV Equipment

241

2

0

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Blue ray disc player connection

Hi, we have verse and we want to install the Samsung blue ray disc player , model BD- p1400. XAA and we have a Samsung 52 in. tv model LN52A650A1FXZA. We try connecting the cables from the blue ray directly to tv but nothing happened. There was no image or sound from the movie we inserted on the blu

Questions

 • Watching U-verse TV

1.1K

4

0

0

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Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

Questions

 • U-verse TV Equipment

482

5

0

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Official Solution

Smart Extender Just Keeps Blinking

For the past few days, one of my Smart Extenders only blinks green and shows up offline in Smart Home Manager. I have disconnected both the Gateway and the Extender on several occasions. Hit the WPS button on both following reconnecting to power. I am also having a similar issue with one of my U

Questions

 • AT&T Fiber Equipment

171

4

0

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Me TV

How can I request that UVERSE add channel Me TV?

Questions

 • Watching U-verse TV

1.5K

4

0

0

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Last pay check for employees

Just touching base and was wondering if there were any great opportunities career wise in the great state of oklahoma! I will be looking forward to hearing from you. Thanks , Allison Hibbitts

Questions

 • Tones, Games, Videos, More...

64

1

0

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Official Solution

The Uverse tv box causes lose of internet on my linksys WAP

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

Questions

 • AT&T Internet Equipment

5.5K

8

0

0

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