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Incorrect Billing Rates

I recently made changes to my services and was quoted one price on the phone but when I received the change order email the rate was for $40 more. I have called multiple times asking for written confirmation that the rate quoted over the phone is correct but they just say that they have no way to se

Questions

 • Community lounge

84

2

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L2TP VPN BLOCKED by AT&T Uverse Router

I have several users who cannot access our company VPN from home because of AT&T's boneheaded decision to block the ports/protocols used for the VPN. Has ANYONE ever figured out how to configure the 5286A router issued by AT&T? The COVID-19 issue has the vast majority of our people working from ho

Questions

 • AT&T Internet Installation

5.5K

20

0

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Smart TV setup

Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.

Questions

 • Watching U-verse TV

131

6

0

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Why isn't the CW network in Uverse ON DEMAND

I cannot find CW Network on Uverse On Demand, why?

Questions

 • Watching U-verse TV

8.6K

1

0

0

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Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Questions

 • U-verse TV Account

6.9K

18

0

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U-Verse Profile Issue

I have U-Verse TV (IPTV) and just "upgraded" from Internet 24 to Internet 25. Upon doing this, my modem resynched from the 32/5 profile it had been running for over 2 years to a new one that syncs at 27712 / 5553.  This means I've lost the overprovisioing I used to have to account for a TV str

Questions

 • AT&T Internet Equipment

54

3

0

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channel lineup in Excel spreadsheet format (.xlsx file extension) for U-200 U-verse

I am looking for the subject description above. Is it available anywhere without having to generate one myself ? Thanks

Questions

 • U-verse TV Account

728

7

0

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Unable to login U-verse app

My U-verse account is associated with an email address that I no longer have access to.

Questions

 • U-verse TV Account

469

2

0

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Closed

Can I adjust picture brightness with the Uverse remote?

Can I adjust picture brightness with the Uverse remote?

Questions

 • Watching U-verse TV

252

1

0

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Activating Ethernet Port

Hi Everyone - Just discovered this community as a fairly new subscriber to AT&T U-verse.  Figured it would help me out with a somewhat small issue.  The install was extremely clean and well-done and the service has been great.  The service tech left me with a gigabit ethernet

Questions

 • AT&T Internet Installation

4.7K

1

0

0

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

Questions

 • AT&T Internet Installation

377

17

0

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Blue ray disc player connection

Hi, we have verse and we want to install the Samsung blue ray disc player , model BD- p1400. XAA and we have a Samsung 52 in. tv model LN52A650A1FXZA. We try connecting the cables from the blue ray directly to tv but nothing happened. There was no image or sound from the movie we inserted on the blu

Questions

 • Watching U-verse TV

1.1K

4

0

0

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Free Preview 2019

Hi, anyone know if there a list of free previews for 2019?   I have read you can get alert on cell phone but I don't have a cell phone. When I install the app on my tablet it crashes my tablet.   I found a https://freepreviews.blogspot.com/ but it's not always correct.  Thanks

Questions

 • Watching U-verse TV

9.8K

2

0

0

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The Uverse tv box causes lose of internet on my linksys WAP

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

Questions

 • AT&T Internet Equipment

5.5K

8

0

0

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U verse remote

my uverse remote no longer works. How can I get a new one

Questions

 • U-verse TV Equipment

242

1

0

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Internet will not connect

Lost internet several hours ago. Have unplugged, etc but nothing works.

Questions

 • AT&T Fiber Equipment

151

1

0

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Closed

uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Questions

 • Watching U-verse TV

417

5

0

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Is my 802.11n router the problem and if so, what's the best solution?

Our AT&T-provided router uses 2009's 802.11n protocol and does a poor job of providing coverage in our home. Should I ask AT&T to upgrade the router, buy my own wi-fi range extenders, or switch to a different ISP?

Questions

 • AT&T Internet Equipment

204

6

0

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Internet discount due to Hurricane Ida

Due to Hurricane Ida, I was under a mandatory evacuation beginning 8/28/2021. I couldn’t return to my home until electricity and water was restored which didn’t occur until 9/18/21. My AT&T bill for this period was auto drafted and paid in full for the period that my power was not restored and A

Questions

 • AT&T Internet Account

63

4

0

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List of Blocked Numbers on my home phone

When I receive a spam call, I then block it by dialing *61. I need to check this list to make sure that I don’t have a number of there that shouldn’t be there. It used to be so easy to access this list, but I seem to be having trouble doing this. Could you please give me the steps to access my Bloc

Questions

 • Landline Phone Features

55

1

0

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