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Uverse Broadband is down in Campbell, CA

our DSL connection from our arris router to AT&T Uverse failed at about 6pm tonight. Can you please provide an ETA for a fix? I tried the chat agent, but there were no agents, and it said to try again later.

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71

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How to set up Nest WiFi as a router with AT&T Residential Gateway 5268AC and still use WAP for wireless Uverse TV receivers?

I am currently using an ATT Residential Gateway (5268AC) for U-Verse TV, Internet and Phone service and would like to configure a Nest WiFi mesh router instead of using the gateway. I have a few wireless U-Verse TV receivers that connect to the gateway via a Cisco VEN501 WAP.   The WAP is

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1K

6

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NVG589 Gateway flashing red lights

All of the red lights are flashing on the gateway. Do I need a new battery?  

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185

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Can you please update my bill and account to reflect the correct amount?

My bill is not accurate. A promotion was removed erroneously which doubled my bill. This is promotion was to last 12 months which is what was told to me over the phone when I decided to move my services instead of cancelling them. Please update my bill and account to reflect the correct amount.

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85

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Install new Uverse TV box??

A couple weeks ago, the Uverse cable box that controls ONE of our TV's appeared to have gone south. I rebooted it a couple of times as well as rebooting the main cable box to no avail. I called Uverse support, they were unable to reach that box and sent me a new one.In the meantime, I did a hard res

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471

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Move the W.A.P or move the gateway ?

The AT&T Technician installed the gateway in our basement, the WAP is plugged in about a foot away. We have FIber 1000 with 1 wired Uverse DVR receiver and 3 wireless . All 3 wireless receivers experience intermittent freezing, occasional signal drop, and DVR issues...so...my question is would i

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92

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Why did I lose my shows when I got a new U-verse DVR box?

I recently had to get a new DVR box for U-verse and lost all my shows. My friend had Comcast when she got a new box she did not lose any shows they were in the cloud. Does AT&T not offer this or have this it’s 2020??

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130

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U-Verse Profile Issue

I have U-Verse TV (IPTV) and just "upgraded" from Internet 24 to Internet 25. Upon doing this, my modem resynched from the 32/5 profile it had been running for over 2 years to a new one that syncs at 27712 / 5553.  This means I've lost the overprovisioing I used to have to account for a TV str

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117

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U Verse300 $$$

My U Verse recently had a substantial increase per month. I called to see what could be done and my bill was decreased a measly $5/month?!?! THEN, my bill states that U Verse 300 is jumping up $5 month effective 1/19/20! Where is the savings?!?! Why am I not eligible for the $74.99/month promo that

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139

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Why isn't the CW network in Uverse ON DEMAND

I cannot find CW Network on Uverse On Demand, why?

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8.7K

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Petition for Better Internet.

I'm trying to seek ways to try to build better internet services for my community. South Carolina was just giving grants for rural internet upgrades. They have chosen some roads in my area but not my road. Would it be beneficial to start a petition to develop the internet on my rural road. They are

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371

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High Power 600 mW Wireless-N Range Extender

Hello Everyone,High Power 600 mW Wireless-N Range Extender...would this work with ATT Uverse Router: Motorola NVG589? I have a "wifi blind spot" in my room.Thanx for any info about this.

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28.3K

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New gateway box installed. Now TVs don't work!

A power spike killed my gateway, so ATT sent me another one. It powered up fine and transferred my settings. Internet and phone are working fine, but none of my TV boxes work. I assume ATT has to "authorize" them but I can find no way to do this online. The phone system just said "we are busy du

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312

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Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

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144

7

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Closed

Can I adjust picture brightness with the Uverse remote?

Can I adjust picture brightness with the Uverse remote?

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569

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Loss of signal

My U-Verse goes out every night between 11pm and 2am. Sometimes just for a few minutes and other times for half hour or longer. Does anyone else experience these outages? Thank you!

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193

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replacement set top box

replacement set top box doesn't match account settinge

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117

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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

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150

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The infamous 100/20 VDSL2 Lines balancing act; 3 tech visits different sync rates each time(posted below):

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

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709

17

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UVerse App Doesn't Show Recordings

I have a Motorola G5 Plus running Android 8.1.1.  I have to login to the UVerse app every day2.  Recordings or scheduled recordings do not show. 3.  I have cleared the cache & data, uninstalled and reinstalled the app.

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