
Billing help
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My bill is not accurate. A promotion was removed erroneously which doubled my bill. This is promotion was to last 12 months which is what was told to me over the phone when I decided to move my services instead of cancelling them. Please update my bill and account to reflect the correct amount.
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• U-verse TV Account
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I have U-Verse TV (IPTV) and just "upgraded" from Internet 24 to Internet 25. Upon doing this, my modem resynched from the 32/5 profile it had been running for over 2 years to a new one that syncs at 27712 / 5553. This means I've lost the overprovisioing I used to have to account for a TV str
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• AT&T Internet Equipment
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Old Motorola set top box is being replaced by ISB7500 unit. I would like to know I there is a way to send/copy-paste, pull hard drives and manually copy files from old to knew so I can continue viewing them on the new STB.
Questions
• U-verse TV Equipment
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I recently had to get a new DVR box for U-verse and lost all my shows. My friend had Comcast when she got a new box she did not lose any shows they were in the cloud. Does AT&T not offer this or have this it’s 2020??
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• U-verse TV Equipment
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Is AT&T finally offering voice controlled remotes for their Uverse TV (like Comcast does in Florida?)
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• Watching U-verse TV
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I have a PACE IPH8010 DVR connected via HDMI to a Sony STR-DN860 media controller which is then connected to a Samsung UN75JU641DFXZA television. On Thursday, the Pace DVR stopped outputting sound. I have tried changing the input of the Sony media controller used for the PACE DVR, as wel
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• U-verse TV Equipment
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I was wondering, My friend just gave me a Motorola NVG510 U-Verse router and I just have regular DSL, will this work with my regular DSL or is it just for Uverse only? I appreciate any help I can get!
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• AT&T Internet Equipment
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No Info Available on the bottom of the screen and the guide.
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• Watching U-verse TV
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My WP subscriptions came trhough fine until a week ago. As one of the standard procedures, WP asks its customers to check w. own IP carrier if security features were changed. Kindly help. Thanks in advance.
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• AT&T Internet Security
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My U Verse recently had a substantial increase per month. I called to see what could be done and my bill was decreased a measly $5/month?!?! THEN, my bill states that U Verse 300 is jumping up $5 month effective 1/19/20! Where is the savings?!?! Why am I not eligible for the $74.99/month promo that
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• U-verse TV Account
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HORRIBLE UVERSE DROPS CALLS I requested a change to basic landline service a week ago. I was told someone would have to call me back. When I received the call I had to go through several channels with offers of products before I was transferred to the department that supposedly could help. That call
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• AT&T Phone Equipment
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My power is out due to a storm. The belkin battery is making a loud beep every 5 seconds. How do I shut off the noise? And if I shut it off, will my wifi be gone?
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• U-verse TV Equipment
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I found 25 att gateways in a lot I purchased at bankruptcy auction. I Took them to a Fed Ex location & 8 of them were not in the system. They gave them back to me. ATT has never gone out of their way to do me any favors so I am done with mine. If there is an easier solution than thr
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• AT&T Internet Equipment
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All of the red lights are flashing on the gateway. Do I need a new battery?
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• AT&T Internet Equipment
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Closed
I want to limit the channels I see to ONLY the favorites I have programmed. Surely I do not need to click favorites in order to scroll thru them. I want all the other channels to disappear. Any trick to programming the remote for this outcome?
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• Watching U-verse TV
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Anyone knows how to reach tech support? Their regular phone is disconnected and chat says “chat busy” and doesn’t let me get in line or anything.. Any information that could help will be much appreciated!
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• AT&T Internet Equipment
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I have filled out countless forms requesting a site survey. No one has reached out to me. I've spoken to countless reps via chat and over the phone that have given me conflicting information. I have ATT TV. NOT a fan. I prefer Uverse. I did have it at one time and had no problems. Unfortunate
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• U-verse TV Equipment
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I have bought iphone used from america locked and I can’t unlock it I’m not the first user i don’t know the account of the first user and i cant reach him i want to request to unlock it or know the payment plan I have the imei code and the serial no and my icloud on it anythi
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• Apple
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Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.
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• Watching U-verse TV
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I have about 100+ neighbors who would love to switch to Uverse if you had service in our area. How can I request service come to our neighborhood?
Questions
• U-verse TV Equipment