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How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Questions

 • AT&T Internet Equipment

129

1

0

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Has anyone had success with filing a FCC complaint against ATT Uverse???

This is my first time trying to file a complaint for anything.  I have been an AT&T customer over 20 years and Uverse 5 years.  I am livid due to how I have been treated by AT&T.  A supervisor and rep hung up on me the past 2 days when I was sharing my bad experience. I work in the insurance industr

Questions

 • U-verse TV Account

6.9K

18

0

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Doea AT&T Internet Security Suite BLOCK Washington Post Subscriptions?

My WP subscriptions came trhough fine until a week ago. As one of the standard procedures, WP asks its customers to check w. own IP carrier if security features were changed.     Kindly help.  Thanks in advance.

Questions

 • AT&T Internet Security

47

3

0

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Clubhouse Forum Invite

Hoping I can get a free clubhouse forum invite. @dmasclub

Questions

 • Gaming Arena

112

7

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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

Questions

 • Apple

44

3

0

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Can you please update my bill and account to reflect the correct amount?

My bill is not accurate. A promotion was removed erroneously which doubled my bill. This is promotion was to last 12 months which is what was told to me over the phone when I decided to move my services instead of cancelling them. Please update my bill and account to reflect the correct amount.

Questions

 • U-verse TV Account

64

1

0

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Uverse Broadband is down in Campbell, CA

our DSL connection from our arris router to AT&T Uverse failed at about 6pm tonight. Can you please provide an ETA for a fix? I tried the chat agent, but there were no agents, and it said to try again later.

Questions

 • AT&T Internet Equipment

48

2

0

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Incorrect Billing Rates

I recently made changes to my services and was quoted one price on the phone but when I received the change order email the rate was for $40 more. I have called multiple times asking for written confirmation that the rate quoted over the phone is correct but they just say that they have no way to se

Questions

 • Community lounge

83

2

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Un unified Billing

I can not understand how it can take 5 minutes to create a unified bill when combing ATT mobile and u verse but it then take 1 to 2 billing cycles (months) to become un-unified. All I want to do it upgrade services so I can use Att First Net and because of an issue I did not even know existed I have

Questions

 • Wireless Billing

527

1

0

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DMZ mode resetting on my UVERSE Modem

A recent issue has cropped up on my Modem setup. I've had DMZ mode set up to a specific host on my network for years. After a few hours/days, my host suddenly reverts to the local lan ip address (192.168.1.xxx). When I check the modem, I see that DMZ is no longer configured. I then have to reselect

Questions

 • AT&T Internet Equipment

58

1

0

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Change internal subnet internal ip scheme

How do I change my internal subnet internal ip scheme from 192.168.1 to 192.168.5?

Questions

 • AT&T Fiber Equipment

461

1

0

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Buried main line in the yard needs moved

I'm getting the run around right now regarding this. I called the buried cable division to have main lines looked at which are running on the property line where a fence is going to be installed.  They were great - said it is no big deal for the Repair department to install a new cable to be b

Questions

 • AT&T Fiber Installation

399

4

0

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UVerse Request for Service

I have about 100+ neighbors who would love to switch to Uverse if you had service in our area. How can I request service come to our neighborhood?

Questions

 • U-verse TV Equipment

224

3

0

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What can I do with 25 unreturnable gateways?

I found 25 att gateways in a lot I purchased at bankruptcy auction. I Took them to a Fed Ex location & 8 of them were not in the system. They gave them back to me.  ATT has never gone out of their way to do me any favors so I am done with mine.  If there is an easier solution than thr

Questions

 • AT&T Internet Equipment

136

2

0

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Internet outage since yesterday evening??!!! Why

There has been an outage since yesterday evening. Why is it taking so long to restore? I am working from home and can’t do that without internet service

Questions

 • AT&T Internet Account

76

1

0

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Smart TV setup

Do I need a receiver box for my Samsung Smart TV. If it helps it is powered by Tizen and is a 2020 model.

Questions

 • Watching U-verse TV

130

6

0

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High Power 600 mW Wireless-N Range Extender

Hello Everyone,High Power 600 mW Wireless-N Range Extender...would this work with ATT Uverse Router: Motorola NVG589? I have a "wifi blind spot" in my room.Thanx for any info about this.

Questions

 • AT&T Internet Features

28.3K

7

0

0

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Wi-Fi connected to Visio TV, but built in apps say it is disconnected.

How do I get the Visio TV built in apps to work? I have a strong Wi-Fi signal on the TV, but they won't boot up, keeps saying it's disconnected from the network.  Also tried it with Ethernet, same thing happened.

Questions

 • AT&T Internet Equipment

126

13

0

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U-Verse Profile Issue

I have U-Verse TV (IPTV) and just "upgraded" from Internet 24 to Internet 25. Upon doing this, my modem resynched from the 32/5 profile it had been running for over 2 years to a new one that syncs at 27712 / 5553.  This means I've lost the overprovisioing I used to have to account for a TV str

Questions

 • AT&T Internet Equipment

53

3

0

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Router Help

I have Direct tv as my cable and Uverse for my internet. My ATT router is the primary router model 5268AC. This router is located at the far end of the house and doesn’t not even cover half of my house. I have a Netgear Nighthawk R8000P that I would like to add to extend the coverage area to the oth

Questions

 • AT&T Internet Equipment

136

13

0

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