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New router, no TV

I installed a new router to replace my 8+ year old Cisco. NETGEAR said it was compatible with U-verse but now none of my TV receivers work. WiFi and landline phone are working great, but none of the TVs are. Any idea how to fix this?

Questions

 • U-verse TV Equipment

36

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0

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AT&T installing new lines

Where I live, we have no option for internet. No DSL, no U-Verse, nothing except LTE or Satellite. Today, I saw several AT&T trucks installing lines on power poles near my house. It looks like they have the amps attached to it like cable companies have on their lines. Any ideas what that could b

Questions

 • AT&T Internet Equipment

86

1

0

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Why is Cagney & Lacey being blacked out?

Every night, the show Cagney & Lacey is being blacked out on the network Start TV. Can someone tell me why?

Questions

 • Watching U-verse TV

91

5

0

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When will AT&T Provide Some Better Internet Speeds.

Hello Everyone, I jumped to Spectrum about a year ago. Because an Internet Speed of 18Mbps these days is just pointless. Not to mention a ridiculous $268 or $286 bill per month. Just didn't make sense. I was thinking of coming back, but with 18Mbps speeds still, just staying away. So my question is

Questions

 • AT&T Internet Plans

1.1K

4

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Can I watch U-verse on my Roku?

Can I watch uverse on my roku

Questions

 • Watching U-verse TV

194

1

0

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Keep phone from ringing

How do you block all incoming calls on landline. Don’t want phone to ring.

Questions

 • Landline Phone Features

141

10

0

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VIP 2250 noises

This has been going on for a long time (over a year or more) but I noticed my Motorola VIP 2250 DVR makes soft click noises constantly. Usually one per second or so. Doesn’t matter if the box is on or off. Is the hard drive about ready to fail or is this normal? I’ve had it just over 5 years. I d

Questions

 • U-verse TV Equipment

71

5

0

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Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

Questions

 • AT&T Internet Account

114

2

0

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If I switch to the internet 1000 plan will the download & upload speed increase?

So I use an xfinity plan and i get 20 mbps as download speed and 1.25 mbps for upload speed . If I switch to the internet 1000 plan will the download and the upload speed increase? If so, by about how much? Will it be enough to stream video games at a high quality

Questions

 • AT&T Fiber Equipment

233

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0

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Cutting Out My Uverse TV Service

If I have UVerse TV disconnected, can I return the PACE 5268 gateway (router) along with two receivers (one for a small non-internet ready TV with a coax only antenna connection, and the other with a DVR?)  I'm mostly watching streaming channels through Roku.  Are there routers or adapters for TVs w

Questions

 • U-verse TV Equipment

86

1

0

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My U-verse is plugged in but showing no lights

Hi so my U-verse is plugged in the wall but isn’t flashing any lights what so ever. This just happened last night where the wifi connection stop and I noticed it was off while being plugged in, how do I fix this??

Questions

 • AT&T Internet Equipment

102

1

0

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Looking for a mesh Wi-Fi network compatible with 5268AC-FXN

My U-Verse fiber service came with router/modem 5268AC-FXN. We have some spots in our home that have weak Wi-Fi coverage and I was considering getting a mesh network. Google Nest Wi-Fi and MeshForce replace the current router.   How is it possible to create a mesh Wi-Fi network with my set-up?

Questions

 • AT&T Fiber Equipment

5K

13

0

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Remote Access an External Hard Drive connected to PACE 5286ac router/modem on uVerse

Is there anyway to remotely access a PACE 5286ac router/modem.   I have an external hard drive with pictures on it that I want to be able to access when I am away from home.  How can I do this

Questions

 • AT&T Internet Features

259

12

0

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U Verse App

When I try and sign in to my U Verse app on my iPhone, I get a message that states "Login Error sendRequest GetUserDetails AppToken not set for request. (I can sign into the AT&T app just fine.) I've uninstalled and reinstalled that app, and that didn't help.  I was on the phone with AT

Questions

 • Watching U-verse TV

452

7

0

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My Echo Show Generation 1 won't connect to the modem

Echo Show Generation 1, won't connect to the modem.

Questions

 • AT&T Internet Equipment

52

2

0

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I want Fiber optic cables

I am beyond disappointed with the lack of knowledge from customer service. I have been trying to reach someone since January to inquire as to why my subdivision does not offer fiber optic cables, but the apartment complex LITERALLY NEXT DOOR does. Even the subdivision directly across the street offe

Questions

 • AT&T Fiber Installation

96

1

0

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Discontinue u-verse

I wish to drop my u-verse tv package.

Questions

 • U-verse TV Account

178

2

0

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What is the contact for AT&T’s legal department?

We had AT&T at our old home and were very happy with it. When we bought a new home, we were solicited by AT&T to set up service in the new house for Uverse and WiFi. We were quoted a great deal for uverse and cable with fiber for roughly $100 a month.​We moved into the new house, and someone showed

Questions

 • U-verse TV Account

1.5K

1

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Help with moving UVerse modem to new room in house. See pic.

I want to move my modem to a new room. I have the wall jacks terminated in several rooms, but they were never terminated back on the side where the internet comes in to my house. I'm wondering if I can use this green board with all the connection ports (see pic) as a way to connect all of my rooms t

Questions

 • AT&T Internet Installation

217

1

0

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Max available speed with UVERSE

I just upgraded ATT DSL to Uverse. I've always had 1.5 Mbs and was told it would remain that speed because I'm 11,000' form the office. When the new Uverse modem was installed, it reports 5.8Mbs coming in. When I called to try to upgrade to higher speed I'm told it's not available. The tech support

Questions

 • AT&T Internet Features

4.8K

15

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