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Can you keep uverse tv if you switch internet providers

My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?

Questions

 • U-verse TV Account

938

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U-verse member id

In order to download the U-verse app it says I need a U-verse member number rather than att I’d. How do I get it?

Questions

 • U-verse TV Account

293

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ACC on U-verse TV - Channel Info and FAQs

ACCN is now available on U-verse TV on channel 610/ 1610 available with U-verse TV SPORTS PACKAGE What to expect on the ACCN 40 football games 150 men's and women's basketball games 250 Olympic sports events 24-hour coverage of the Atlantic Coast Conference 15 championship-winning pr

Questions

 • Watching U-verse TV

1.8K

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Stingray Music

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.  

Questions

 • Watching U-verse TV

73

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0

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Starting VPN drops WiFi connection to the AT&T router immediately

I am a u-verse subscriber for ages. recently I am finding that as soon as I turn the VPN on, the WiFi connection to my router drops immediately. It is consistent....no exception. This problem did not exist before. Occasional drop out used to occur but tolerable. It has gotten worse now that it drop

Questions

 • AT&T Internet Equipment

335

9

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U-Verse Movies on Demand freeze and glitch. Even the previews. It is like watching a bad antenna reception.

See the subject line. I had fiber optics put in so the speed is very fast so ideas? I did not have this problem when the movies I could rent were not HD and now they are all HD so is that it? Or a bad connector someplace? The U-Verse TV comes in fine so ?? I went through the usual reboot stuff, o

Questions

 • Watching U-verse TV

740

7

0

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Setting up IP Passthrough for Asus Router RT-AX55

I'm attempting to set up a new router (Asus RT-AX55) to replace the crappy one that AT&T provides. I see that I need to setup an IP Passthrough and have found the instructions online, however when I go to 192.168.1.254 I'm not getting the same looking "screen" that the instructions show. 

Questions

 • AT&T Internet Equipment

152

4

0

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How to connect ATT BGW320-500 to TP-Link AX3000 Deco 60 Mesh Network

I was recently set up with ATT fiber optic 1000 service and the BGW320-500 gateway. I was able to connect it to my TP-Link AX3000 mesh network (3 satellites/nodes) with no problems.  Speed checks around the house are good (in the 500-700 mbps range).  The tech who set up the ATT service a

Questions

 • AT&T Internet Equipment

3.7K

11

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U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

Questions

 • Watching U-verse TV

468

9

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AWE Channel (1147) there 2 days ago gone now!

I've had U-verse (U450) over 12 years now with access to AWE TV (Channel 1147), as of yesterday had message saying it was no longer available. What happened to channel? The 450 channels have never been "450 different channels" because the same programs appear on several channels and now losing a pro

Questions

 • Watching U-verse TV

1.8K

5

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Equiptment Destroyed in a House Fire

On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl

Questions

 • AT&T Internet Equipment

252

2

0

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I want Fiber optic cables

I am beyond disappointed with the lack of knowledge from customer service. I have been trying to reach someone since January to inquire as to why my subdivision does not offer fiber optic cables, but the apartment complex LITERALLY NEXT DOOR does. Even the subdivision directly across the street offe

Questions

 • AT&T Fiber Installation

94

1

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No at&t services available

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

Questions

 • AT&T Internet Plans

437

5

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AT&T U-verse TV

Is there anyway to get AT&T U-verse TV in my area? My area doesn't offer U-verse TV. I have seen some at&t equipment that looks like a VRAD but its been there for a few years. Corsicana, TXI know at&t will make huge sales for it. IF they were to bring it here. Because the Cable TV provider we have d

Questions

 • U-verse TV Equipment

325

1

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Why am I being asked to pay $175 in 12 days?

Due to corona virus we have no income for over a month tried to explain to 2 different costumer service representatives and both gave different answers on why they can't help. I will be getting ahold of better business bureau. Found numerous sites including at&t site saying no termination due to

Questions

 • AT&T Internet Features

118

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No CBS on Demand

I know the topic of no CBS on Demand has been brought up previously but:When or will this dilemma ever change?Can the customer do anything to aid in this change?Just switched from Charter and had CBS then what’s up with that.

Questions

 • Watching U-verse TV

2.4K

10

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I have a installation today

I’m just trying to see if my appointment for installation is still open for today

Questions

 • AT&T Internet Installation

48

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Internet Install Issues

Ordered internet a few days ago and got my package yesterday. Attempted to install only to find out I need wall jacks. Don’t have any. No mention of this when ordering. Called customer service which is automated only to be told my internet was working fine which it’s clearly not! Was told I couldn’t

Questions

 • AT&T Internet Installation

161

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AT&T installing new lines

Where I live, we have no option for internet. No DSL, no U-Verse, nothing except LTE or Satellite. Today, I saw several AT&T trucks installing lines on power poles near my house. It looks like they have the amps attached to it like cable companies have on their lines. Any ideas what that could b

Questions

 • AT&T Internet Equipment

86

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New router, no TV

I installed a new router to replace my 8+ year old Cisco. NETGEAR said it was compatible with U-verse but now none of my TV receivers work. WiFi and landline phone are working great, but none of the TVs are. Any idea how to fix this?

Questions

 • U-verse TV Equipment

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