Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (2.7K)
Accepted Solution
Official Solution
How I can I configure my AT&T 3600HGV modem to work with EnGenius EAP-3660 as repeater?
I would like to extend my wireless signal using an EnGenius repeater that I'm connecting via PoE. I assume that with a repeater you still need the wireless activated on the Uverse router in order to "repeat" the same SSID?? Any other special settings on the Uverse router if I plug the LAN cable of
Questions
• AT&T Internet Features
Accepted Solution
Official Solution
Property Damage during Internet Installation...endless agony
Hello folks, During internet installation(01/03/2022) the AT&T technician damaged the sewer line from main rest room in the garage wall and because of which Sewage water is leaking from the garage wall (even out side as well) when we use the restroom..The technician DIDNOT check if there are an
Questions
• AT&T Fiber Installation
Accepted Solution
Official Solution
Equiptment Destroyed in a House Fire
On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
Device Access Code for NVG589
I am trying to bridge a Linksys router to my NVG589 router to see if it improves the slow performance of the NVG589, but when prompted for the Device Access Code, I put in the code that is clearly written on the side of the router, and it says "Device Access Code Incorrect".
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
Uverse APP
We have Not been able to Sign-in to Our Uverse APP since Sept. 12-13th!! Have spoken to MANY People in Retention, and Tech Support.....but only Two, were even Aware of this Ongoing Issue!!?? Called last week, and finally got a Great Phone Rep. half way Around the World in India, who
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
What does a charge for "support" mean?
I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.
Questions
• AT&T Internet Account
Accepted Solution
Official Solution
Closed
How do I replace my U-verse gateway?
How do I replace my U-verse gateway?
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
I was told Fiber would be available five years ago!
i. was. told. Five. years. ago. i. would. get. fiber. opics. never got. were. thinking. of. droping. att. were. sick. ofthis
Questions
• AT&T Fiber Ordering
Accepted Solution
Official Solution
My child's account has been disabled
I approved this account before the deadline - and as of today I discovered that my daughter's account has been disabled. I went into my subaccounts and re-enabled it, but I still cannot login? Anyone else? How can I expedite this and get it back or is it gone forever?
Questions
• AT&T Internet Security
Accepted Solution
Official Solution
WAP Placement with Structured Wiring
I have structured wiring in my home with my AT&T Router and WAP currently in the wiring panel in my master closet. In my upstairs game room which is centrally located in the house I'm having some trouble with my wireless receiver losing signal which leads me to my question. Would it be possible/sma
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
What cable do I need?
We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5. We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw
Questions
• AT&T Internet Installation
Accepted Solution
Official Solution
Closed
Why can't I watch what I recorded when away from home?
Why am I not able to view nearly everything i have recorded while I am away from home? I travel and want to watch programming that i have recorded on a mobile device.
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
How can I get fee based internet support?
I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
Questions
• AT&T Internet Account
Accepted Solution
Official Solution
How Do I Connect U-Verse Wireless Receiver to Nest/Google Mesh WIFi?
Setup of Nest/Google Mesh WiFi want exceedingly well. We now have very fast internet all over. Just one problem: I cannot get the the AT&T U-Verse Wireless Receiver (Cisco ISB7005 Internet Protocol Set Top Box) to connect to my new network. The only workable sol
Questions
• U-verse TV Equipment
Accepted Solution
Official Solution
How do I replace the U-verse receiver for my tv?
How do I replace the U-verse receiver for my tv?
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Billing Dispute
Were you aware that AT&T does not prorate the final bill? Depending on when you cancel services they are taking ~$100 per customer for unused services. I have submitted complaints to the Ohio Attorney General, the FCC, BBB and Public Utilities Commission of Ohio. If you've experienc
Questions
• AT&T Internet Account
Accepted Solution
Official Solution
Autopay Discount on Internet/TV?
Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.
Questions
• AT&T Fiber Account
Accepted Solution
Official Solution
Starting VPN drops WiFi connection to the AT&T router immediately
I am a u-verse subscriber for ages. recently I am finding that as soon as I turn the VPN on, the WiFi connection to my router drops immediately. It is consistent....no exception. This problem did not exist before. Occasional drop out used to occur but tolerable. It has gotten worse now that it drop
Questions
• AT&T Internet Equipment
Accepted Solution
Official Solution
Can't Watch Local Channels On App
I'm using the latest version of the u-verse app on my android phone, so far I can't seem to be able to watch my local channels like I can while watching tv. Is that normal when using the app ? Thanks, David
Questions
• Watching U-verse TV
Accepted Solution
Official Solution
Can you keep uverse tv if you switch internet providers
My internet speed is terrible. I’m getting the max available and it is not enough. Att internet is the same price as my cable provider and 1/8 th the speed. But I like my uverse tv. So can I change my internet provider and keep my uverse tv?
Questions
• U-verse TV Account