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IGMP Multicast and IP Passthrough on BGW700-210

hi everyone,   I've FINALLY figured out how to put my BGW into IP Passthrough so my UDM Pro is getting the WAN IP. The only trouble now are my set top boxes - they will lose signal after only a few minutes. All 3 boxes are hardwired with an unmanaged switch at each location. I've been doing some res

Questions

 • AT&T Fiber Equipment

796

5

0

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Closed

NBC DVR recordings randomly adding Descriptive Voice Service (DVS)

So, I've had 3 different shows on NBC that have recorded with DVS on them. I'm not visually impaired, so I've never used this service before. I can't figure out how to turn it off. It only happened with NBC shows. Specifically, it happened with 1 episode each of Law and Order: SVU, Chicago P.D. and

Questions

 • Watching U-verse TV

14.1K

15

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

67

3

0

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Block tiktok

How to block tiktok from WiFi.

Questions

 • AT&T Internet Features

273

8

0

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AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

Questions

 • AT&T Fiber Equipment

6.2K

1

0

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

Questions

 • Plans & Features

54

2

0

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Free Preview 2019

Hi, anyone know if there a list of free previews for 2019?   I have read you can get alert on cell phone but I don't have a cell phone. When I install the app on my tablet it crashes my tablet.   I found a https://freepreviews.blogspot.com/ but it's not always correct.  Thanks

Questions

 • Watching U-verse TV

9.8K

2

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AT&T Uverse TV & Internet Devices (Equipment Return Address)

Greetings, I cancelled my Uverse TV & internet service today and never received the email instructions (UPS label) for returning the equipment. Does anyone know what the equipment return address would be for Asheville NC 28801?

Questions

 • AT&T Fiber Equipment

1.2K

3

0

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Internet will not connect

Lost internet several hours ago. Have unplugged, etc but nothing works.

Questions

 • AT&T Fiber Equipment

154

1

0

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Inbound IPv4 connection & power backup

I've been an AT&T Uverse Internet customer for a number of years. I've been generally satisfied with Uverse's speed, features and reliability, with a couple of exceptions. AT&T is installing fiber in my neighborhood. I am considering getting fiber but need to get the answers to a couple of

Questions

 • AT&T Fiber Equipment

36

1

0

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Unable to access U-verse voice features

We had U-verse voice installed yesterday (we already had UV Internet and TV). Incoming and outgoing calling works well, but I can't access any of the phone features online. When I try to do that, I see an alert "This User does not have access to Voice Services." According to tech support, this is a

Questions

 • AT&T Phone Features

7.8K

8

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Wireless Access Point-WAP

Is WAP only for U-verse cable? Is it needed for fiber internet (eg: BGW210) connection?

Questions

 • AT&T Internet Equipment

227

1

0

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the rewards visa gift cards for signing up

I had my uverse wireless/wifi set up on August 11, here it is September 19, I received my reward letter and it stated that the reward card was being processed on September 11, I was told after 30 days I will receive the gift card, it is now September 19, what is going on, I am not going to wait no 8

Questions

 • U-verse TV Account

23.5K

17

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How do I connect my other 2 DVR receivers using an Ethernet cable?

I have 3 ATT DVR receivers in my home. One of them is connected directly to the ATT Modem using an Ethernet cable, but my other 2 DVRs are connected to the Modem through the ATT WAP router. How do I connect my other 2 DVR receivers directly to the ATT Modem using an Ethernet cable?

Questions

 • U-verse TV Equipment

347

12

0

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Closed

uverse app no longer working on LG tablet

As recently as a month ago, I could watch uverse tv on my LG V500 tablet. However now, I get an error message that says "...can't connect to server". I have the latest version of the app, and like I said, I was able to use the app on my tablet before. Please assist.

Questions

 • Watching U-verse TV

420

5

0

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Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route) I used to have fiber in Addison TX.  I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps inter

Questions

 • AT&T Fiber Installation

468

18

0

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Can I use my own modem & router?

We have decided to eliminate our U-verse tv package but will still keep our ATT Internet . We eliminated our home phone over a year ago so the only service we will have is the internet. We do not have fiber optic here and they are unable to  give us an idea on when we will be getting it. While

Questions

 • AT&T Internet Equipment

229

2

0

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Closed

Visa Reward Card

[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

Questions

 • U-verse TV Account

11K

8

0

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

Questions

 • U-verse TV Equipment

469

3

0

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AT&T’s policy to charge modem rental fee is illegal per the new federal regulation in Jan 2021

How AT&T as an internet service provider is able to bypass the latest Federal regulation effective 20-Jan-2021, Which prohibits ISP’s to charge customers modem or router equipment rental fees if they are willing to buy or get their own device?

Questions

 • AT&T Fiber Equipment

9K

21

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