Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remot

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

I have structured wiring in my home with my AT&T Router and WAP currently in the wiring panel in my master closet.  In my upstairs game room which is centrally located in the house I'm having some trouble with my wireless receiver losing signal which leads me to my question. Would it be possible/sma

Why am I not able to view nearly everything i have recorded while I am away from home? I travel and want to watch programming that i have recorded on a mobile device.

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.

How do I replace the U-verse receiver for my tv?

Does ATT UVERSE service the mid-west part of Kansas? We're moving there from Texas and need to know if we can transfer the service to Kansas or will we need to cancel the service and get whatever they have in the area?

i want to move my att uverse STB off of the 2Wire gateway and on to a 3rd party network switch (Cisco SG300 and/or Asus RT-AC66).  i can confirm that when connected to the 3rd party switches i have full connectivity to the internet. i get signal and a video feed for 10-15 seconds and then the signal

I'm wanting to add a few more ports to my uverse NVG510 router and I'm not sure as to what equipment I need to do this.  I believe an ethernet switch would do the trick?  I've noticed that AT&T has a "Netgear 8 port gigabit ethernet desktop switch - is this what I need?  If it helps I'm basically wa

I approved this account before the deadline - and as of today I discovered that my daughter's account has been disabled.  I went into my subaccounts and re-enabled it, but I still cannot login?  Anyone else?  How can I expedite this and get it back or is it gone forever?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

How do I replace my U-verse gateway?

I’ve been offered if I pay 3 months of phone in advance they will cut my phone bill in 1/2 got 24 months. I had to put the amount and an eBay card. Call AT&T and give them the numbers.  I see that two years ago this has happened.  So glad I looked up for this scam, it did sound lik

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

I purchased an ATT Cisco receiver, same model as the ones in my house, from Amazon and can't seem to get it to work. I linked it with my WAP but still won't work. What can I do?

We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5.  We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?

I want to set up my Uverse DVR to record a channel at the same time every week. However, I can't use series record because it is a program that plays a different movie every week and the title of the movie is listed in the guide, not the program. I would think I could pick a channel and have it reco

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers