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$100 Visa never received

I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

Questions

8.2K

13

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UVERSE in Kansas?

Does ATT UVERSE service the mid-west part of Kansas? We're moving there from Texas and need to know if we can transfer the service to Kansas or will we need to cancel the service and get whatever they have in the area?

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554

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Is NHL HD one of the channels included in the Sports Package?

Is NHL HD one of the channels included in the Sports Package?

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194

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How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

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175

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Closed

How do I replace my U-verse gateway?

How do I replace my U-verse gateway?

Questions

3.9K

1

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What does a charge for "support" mean?

I get charged an extra $15 every month for "support" but I have no idea what that is and I can't figure out how to tak to a real person at att.

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73

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What cable do I need?

We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5.  We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw

Questions

221

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Wireless TV receivers

Is there a model offered by AT&T that is better performing than all other models they supply?Also, i notice that the Cisco model puts out much more heat than other models (when the TV is on or off).Do you experiece this?

Questions

205

1

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How to record a channel every week

I want to set up my Uverse DVR to record a channel at the same time every week. However, I can't use series record because it is a program that plays a different movie every week and the title of the movie is listed in the guide, not the program. I would think I could pick a channel and have it reco

Questions

135

3

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Ebay card to pay for 3 months

I’ve been offered if I pay 3 months of phone in advance they will cut my phone bill in 1/2 got 24 months. I had to put the amount and an eBay card. Call AT&T and give them the numbers.  I see that two years ago this has happened.  So glad I looked up for this scam, it did sound lik

Questions

124

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Why can't I watch what I recorded when away from home?

Why am I not able to view nearly everything i have recorded while I am away from home? I travel and want to watch programming that i have recorded on a mobile device.

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61

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Country Deep app

Unable to listen and watch country deep...now playing does not show video nor sound.  I have also just tried the new stingray music app.  It will load and open but sound start and then stop after 5 seconds.  I have both wireless and wired boxes.  Same on both of them.  Any suggestions?

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1.1K

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How do I replace the U-verse receiver for my tv?

How do I replace the U-verse receiver for my tv?

Questions

1.6K

1

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UVerse stop recording "any day, any time" scheduled shows

UVerse stopped recording "any day, any time" shows. For same day series must separately set time for each episode. For other series, must set actual time.

Questions

57

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My child's account has been disabled

I approved this account before the deadline - and as of today I discovered that my daughter's account has been disabled.  I went into my subaccounts and re-enabled it, but I still cannot login?  Anyone else?  How can I expedite this and get it back or is it gone forever?

Questions

5.8K

18

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Can a receiver the same model as ones I have NOT rented from ATT work with my Uverse system?

I purchased an ATT Cisco receiver, same model as the ones in my house, from Amazon and can't seem to get it to work. I linked it with my WAP but still won't work. What can I do?

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75

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U-verse Transfer of Service Permitted?

As a grandfathered service, is U-verse Transfer of Service to another member of the same household permitted should the account holder die?

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81

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How can I get fee based internet support?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

Questions

130

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Wireless cablebox

My internet will not connect to my wireless cable box

Questions

147

7

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

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90

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