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I never received my $100 Visa Reward. It never came in the mail, but my plan says I was owed one. Who do I need to contact?
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U-verse TV Account
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I would like to extend my wireless signal using an EnGenius repeater that I'm connecting via PoE. I assume that with a repeater you still need the wireless activated on the Uverse router in order to "repeat" the same SSID?? Any other special settings on the Uverse router if I plug the LAN cable of
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AT&T Internet Features
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Is there a discount to be on autopay if you don't have AT&T Wireless and just have Fiber Internet and U-Verse? Thanks.
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AT&T Fiber Account
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Unable to listen and watch country deep...now playing does not show video nor sound. I have also just tried the new stingray music app. It will load and open but sound start and then stop after 5 seconds. I have both wireless and wired boxes. Same on both of them. Any suggestions?
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Watching U-verse TV
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Can someone call me about my VIP 2250. It runs my three tv's and it is about to burn up. It shuts off and gets really hot. I need someone to call me. I have had nothing but problems since I moved in. The set up was awful and now my phone will not take messages. I need updated equipment and new remot
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AT&T Internet Equipment
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I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers
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U-verse TV Equipment
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I have structured wiring in my home with my AT&T Router and WAP currently in the wiring panel in my master closet. In my upstairs game room which is centrally located in the house I'm having some trouble with my wireless receiver losing signal which leads me to my question. Would it be possible/sma
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AT&T Internet Equipment
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Closed
How do I replace my U-verse gateway?
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Watching U-verse TV
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I’ve been offered if I pay 3 months of phone in advance they will cut my phone bill in 1/2 got 24 months. I had to put the amount and an eBay card. Call AT&T and give them the numbers. I see that two years ago this has happened. So glad I looked up for this scam, it did sound lik
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Account Features
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On November 14, 2019 we had a major house fire that destroyed the entire contents, including the AT&T 2-Wire Uverse modem. When I notified AT&T of the fire, the customer service representative said since the modem was destroyed, I did not have to return the modem. We didn't notice at first, but onl
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AT&T Internet Equipment
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We want to upgrade our UVerse service from 6mbps to 50mbps (previously that high of speed was not available to us). The current cable we have says it is a cat5. We know the tech could do the wiring but we would prefer to do the portion inside the house (from modem to wall jack and in the craw
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AT&T Internet Installation
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I want to set up my Uverse DVR to record a channel at the same time every week. However, I can't use series record because it is a program that plays a different movie every week and the title of the movie is listed in the guide, not the program. I would think I could pick a channel and have it reco
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U-verse TV Equipment
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I'm wanting to add a few more ports to my uverse NVG510 router and I'm not sure as to what equipment I need to do this. I believe an ethernet switch would do the trick? I've noticed that AT&T has a "Netgear 8 port gigabit ethernet desktop switch - is this what I need? If it helps I'm basically wa
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AT&T Internet Equipment
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i. was. told. Five. years. ago. i. would. get. fiber. opics. never got. were. thinking. of. droping. att. were. sick. ofthis
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AT&T Fiber Ordering
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I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
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AT&T Internet Account
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Does ATT UVERSE service the mid-west part of Kansas? We're moving there from Texas and need to know if we can transfer the service to Kansas or will we need to cancel the service and get whatever they have in the area?
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AT&T Internet Installation
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Why am I not able to view nearly everything i have recorded while I am away from home? I travel and want to watch programming that i have recorded on a mobile device.
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Watching U-verse TV
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I approved this account before the deadline - and as of today I discovered that my daughter's account has been disabled. I went into my subaccounts and re-enabled it, but I still cannot login? Anyone else? How can I expedite this and get it back or is it gone forever?
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AT&T Internet Security
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i want to move my att uverse STB off of the 2Wire gateway and on to a 3rd party network switch (Cisco SG300 and/or Asus RT-AC66). i can confirm that when connected to the 3rd party switches i have full connectivity to the internet. i get signal and a video feed for 10-15 seconds and then the signal
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U-verse TV Equipment
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I am a u-verse subscriber for ages. recently I am finding that as soon as I turn the VPN on, the WiFi connection to my router drops immediately. It is consistent....no exception. This problem did not exist before. Occasional drop out used to occur but tolerable. It has gotten worse now that it drop
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AT&T Internet Equipment