I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

I’ve been getting email ads from AT&T saying fiber internet is now in my area and offering deals on upgrading. Then I got a voicemail message from a name/number I don’t recognize saying AT&T is “getting rid of” old equipment and that I need to schedule an appointment to upgrade.  So is

My S22 updated last night. Now I can't make or receive calls. Pop-up says either 'Phone app keeps stopping' or 'BGProvider app keeps stopping'. I have refreshed the network connection, cleared the phone app cache, power cycled the device multiple times, nothing works. So far, the few other apps I ha

I currently have an ATT Installed BGW210-700, and it has a problem. Finally talked with a Level 2 Tech (ATT), and they are sending a BGW320 to replace it. Was told it could be self installed, with no problems, just changed the cables over to the same ports. I am seeing all types of information abo

I live in rural Wisconsin (zip 53080) where AT&T's Internet offering is Internet Basic (768kbps).I'm curious about how to signal interest in having a high-speed offering, or know about existing plans.Thank you.

I am looking at options concerning my Internet service. One thing I would like to do is to replace the 2-Wire gateway provided with AT&T with one that I purchase. Is that possible? If so, what are some recommendations? If Not, why? Thanks.

Does a technician still need to visit if I already have a Residential Gateway from a previous installation?

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Hi, so I have a Note 4 and I want to upgrade to the iPhone 6S Plus in a few months which means I will have completed 6 months of my AT&T Next 24 agreement. Since I am paying this phone for 30 months and it will be 24 months by the time I want to upgrade, I want to know if I could pay off the remaini

I tried searching for an answer (really!) but couldn't quite find what I was looking for.  I wanted to upgrade my old iphone 4 (64GB) to a 6+ (128GB) and, of course, I qualify for an upgrade discount. I like ATT, so I'm just going to take the subsidized price all at once ($500 or so). I still have t

I have no phone to contact AT&T at the moment. I also wanted to know what information I need to bring to AT&T in order to get a new one. I am under my dad's plan and have no information on that. I only know my phone number and have my ID if that's of any use.

I keep getting harassing calls I'm getting spam hang ups

Back in like 2016 I got a Note 8 through AT&T but it broke recently and I got a refurbished S9 that wasn't through them a few months ago because moneys tight and just changed out the sim card. I just got sent an AT&T Fusion Z in the mail which seems like a pretty crap phone after doing some

I am going to be a new AT&T wireless customer and am porting my existing phone number to my new iPhone 13 Pro I ordered from AT&T also. AT&T asked for all of my T-Mobile info to do the port when I was preordering the phone. I'm worried that at the time they ship the new phone they are go

1. does the Unlimited Elite work if you don't have a 5G phone? 2.  if i am not in a long term contract now, if i change plans, will a new contract be started or will i continue to be on a month to month? 3.  is there a fee to change plans (activation, etc)? 4.  will billing contin

Will upgrading my phone just before I separate from my husband's account cause any issues? Will I be able to transfer my number to upgrade and my own account? Will I get the same exact services and price when I separate to my own account?

I have an iPhone 12 Pro and still have installments left on my plan. My husband has an iPhone XS and is upgrade eligible. I want the iPhone 13 Pro, so I upgraded my husbands line and got the iPhone 13 Pro. He is okay with switching phones so that I can use the iPhone 13 Pro and he will use the iPho

I would like to know why the Wi-Fi in my area hasn’t changed/ gotten an upgrade. I don’t know why we haven’t gotten one we live right by an airport and the new Tesla factory and on the outskirts of Austin. I would at least like for att fiber to come to my location or for us to at least get above 250

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.