The account I am on is a small business (premier) account. It is also a family business. A couple of lines have used the option to upgrade. Does this commit every phone line on the account to a new contract?

I have the Iphone 6s and i have made 12 installments of 24 and i know that I am eligible for an upgrade but my phone broke so i was wondering 2 things: 1.  Can i just get a phone and put my sim card in and still make my payments? AND  2. Can I trade in a different phone to upgrade?

My mother is currently up for an upgrade, and has been for a couple weeks. She has a "dumb phone" so to speak, a pantech. I currently have an iPhone 4, purchased a year ago sometime in December. I am currently looking into upgrading my iPhone, most likely to a 4S, and giving her my 4. I don't need t

Hi, I am trying to figure out how to get a new iPhone and I have a prepaid AT&T account and I also have the EBB program. How do I go about purchasing a new iPhone with having the EBB program on my prepaid account? Thank you in advance for your help!

My 2 year contract is up and I'm thinking about waiting for the Galaxy S5 before upgrading.  I'm wondering if there will be an upgrade discount on a brand new phone, and if so, around how much I can expect it to be.  I know it's hard to guess, but what is AT&T's past history with discounts on phones

My account has 10 lines and I want to do the Note 20 upgrade promo for 9 of those lines which would require 9 trade-ins. Is this doable even though the fineprint on the tradein.att.com site shows "Limit: 5 qualifying wireless devices per 12 month period."?

I currently have Internet 100 plan. It appears that Internet 1000 is the same cost now.  I also have a static external IP address.  Can someone tell me if they know whether an upgrade from Internet 100 to Internet 1000 requires a change in one's current static external IP address?

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to th

I still have 7 months until I'm eligible for "Upgrade" pricing with AT&T for the iPhone 6s; however, I would like to take advantage of Apple's new upgrade/financing program this month.  I will be staying with AT&T as my wireless carrier.   Can anyone offer any insight as to whether or not I would ha

I did make upgrade of my iPhone 7 for an Xs at Best Buy (old phone from an att retailer). They told me I have 14 days to give back and gave me a link shipmentmanager.com/attnext but that links takes me nowhere. ¿how can I send them and where I can have a the labels? This is my 7th day.

For the stable operation of the mail server, I need a static IP address. In the technical support chat, I was told that I have to pay for a minimum of 8 IP addresses. To connect, I have to schedule a visit from a technician. Question 1 - can I connect remotely, don't expect a technician visit.? Q

I was wanting to buy a phone for my girlfriend, as she has the 6s with the battery issue of dying at 50%. She is still on her moms plan so I was wondering if the new phone will affect their monthly price. I will be buying the phone outright.

Is an iPhone 8 plus that has a non responsive touchscreen but the display still works considered a phone in good working order for the purposes of trading it in on an upgraded phone? My display works great but one cannot interact with it--no gestures or anything work.  Home button works, thoug

Hi everyone! I currently have a Xiaomi Mi 8 SE. Is a 4G device, and does support HD Voice and VoLTE. However, it is not on the list of phones which will still work on ATT network after 3G shutdown in February 2022 (no Xiaomi phone is listed there) https://www.att.com/idpassets/images/support/wire

Welcome to the big screens.   iPhone XS features a 5.8-inch Super Retina display with custom-built OLED panels for an HDR display that provides the industry’s best color accuracy, true blacks, and remarkable brightness.1 Advanced Face ID lets you securely unlock your iPhone, log

Hey everyone,    Here are some great links to guide you in possibling upgrading your device. Check them out here   Did you know you can use another line on your account to upgrade yours when it's not yet eligible? Check it out here as well!   What are my upgrade option

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Does anyone know if my unlocked Xiaomi Mi Note 10 Pro phone will work with AT&T when they dump 3G next month? AT&T doesn't list this phone as being OK once they do the change, but then again, this phone was imported and they probably *never* listed it anywhere, and it works fine using their

I want to upgrade from my current DSL 5 Mbps to Internet 25, the fastest ATT can provide here (no fiber near house). I have a ADSL modem/router that can do 24 Mbps, which would be OK with me, if it worked.  Do I really need to step up to a VDSL2 modem if I dont have a fiber outlet on the prope