Hello I have currently internet 300 with a ATT router. I see it would be cheaper for me to upgrade to internet 1000 but I do not want people to come into my home during the coronavirus pandemic.Would I need a new installation if I upgrade or is my current router enough?

I have been speaking for AT&T for months about Gigabit Fiber availability in our area. Apparently, several folks in and around our neighborhood have access to Gigabit Fiber and I have been assured by several technicians over recent months that it is simply a cross-connect issue in our area and

I’m upgrading from 1Gig to 5Gig. Presumably my old wall-mounted ONT in my closet and Pace 5268AC gateway will be replaced by a newer combined ONT/gateway BGW320. Can anyone who has recently had this done share your experiences and let me know what to expect? Was it an easy and quick job or did it

ATT came through my neighborhood and installed fiber infront of all the houses, when will I be able to purchase it? They just finished my neighborhood the other day.

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer:

I have a 24 mbps plan as of right now i want to upgrade the highest speed which is 75 mbps but when i look on the downstream max rate is 55 mbps do i have to upgrade my equiment or anything else or it doesnt mean anytihng

Because I am working at home and kids are taking lessons online, I would like to upgrade my internet from Internet 24 to Internet Internet 45. When I try to make the purchase, it says a technician has to come over to make the change. Is this something that can completely be done outside, seeing as

Will a user lose the ACP benefit that’s applied to their plan if they change to another plan on the same account. i.e, switch their plan from the $30/mo to a $40 or $65/mo plan.

Hello, I have been waiting for $200 Visa Reward card for more than 3 months. It was an upgrade offer for Galaxy S6 for my spouse. I confirmed with chat with an agent that I am eligible for the offer. If not, I would not have started AT&T Next with Galaxy S6. I have chatted a couple of times before t

How do I qualify to get a new smartphone every year   [Subject edited for better exposure]

Mine is working perfectly. It was running Windows 8.1 when purchased from ATT, but now I have upgraded to Windows 10. Now, when I check the devices under the family plan, the tablet, instead of showing up as an icon of the surface 3, now shows up as a generic phone icon. I am thinking that becuase o

When I first ordered this phone, it's estimated ship date was September. I cancelled the order. I checked back on AT&T's website and found that on the 7th of April, the estimated ship date was April 21st - 28th.I re-ordered. That date has obviously come and gone, and as of last night, the es

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

Can I trade my iPhone 5c for an iPhone 5s on AT&T next? Now that the iPhone 6 has come out the iPhone 5s price has dropped to the 5c price before the iPhone 6 came out.

Are there additional charges or fees (such as monthly payments) that are incurred if I upgrade a phone and pay the full cost up-front (aside from the one time upgrade fee and sales tax)? The account is paid to current, phone is eligible for upgrade, and user is part of a shared plan but individually

My son and I have requested the upgrade packaging kit 3 times since September and were given assurances and a reset of the upgrade time period, but still haven't received a kit. It certainly seems like an ATT strategy to delay the upgrade amount until we give up. I see others with this issue online.

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

I have a prepaid gophone - an old 3G flip phone. Just got a new iPhone SE. Expect I need a new SIM card as the old one is unlikely to fit. Want to keep my old phone number and switch to a higher data postpaid ATT plan. Do I have to go into a store (want to avoid that right now)?  Can

My wife and I are trying to decide whether to keep her iPhone 5S (upgraded last week) or "roll back" to her 5. At issue is whether there is a drop in the cost for her line if she doesn't upgrade. Currently, we pay $50/mo, but if we did a "buyer's remorse" and returned the iPhone 5S, would the line s