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How do I improve the speed on my 5268AC router?

Hello I have a 5268AC router and am currently on a 100MBPS plan. I am getting nice fast speeds of 5-35mbps.    I have tried rebooting it. Consisting of unplug for 1 minute plug back in. Have done this twice within 2 weeks.  Also I have tried going to less congested channel

Questions

 • AT&T Internet Equipment

132

1

0

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My billing cycle starts on the 4th should I wait to upgrade my phone

Someone said I needed to wait until my billing cycle restarts to upgrade my phone or I will end up paying 2 payments in the month of November. Is this correct? I was going to get the new phone tomorrow but now idk

Questions

 • Apple

889

1

0

0

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

 • Data & Messaging Features, Internet Tethering

222K

31

0

0

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Trade-in Return Shipping Label

I traded in my phones and upgraded to iPhone 12 Pros. The 3 iPhone 12 pro received on Oct 23.  However, the shipping labels required for trade-in phones never showed up.    I called the trade-in department a week ago to report this issue.  The customer service was very nice,

Questions

 • Apple

2.2K

6

0

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Can I upgrade my wireless home phone base? I use the ZTE WF721

Hi - I'm having issues with connectivity on my wireless home phone base. Can I upgrade the base to something newer? Is this wireless home phone service still available and supported on newer networks? I've had this phone base for over 4 years.

Questions

 • AT&T Phone Equipment

757

3

0

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Unable to upgrade phone without an unlimited plan?

I have been with AT&T for few years and I have one of the grandfathered Mobile Share plans. I was trying to get a phone upgrade through Best Buy with AT&T installments and kept getting this error at the last step in the check-out process where it asks you to accept AT&T terms:

Questions

 • Phone & Device Upgrades

626

11

0

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

 • Other Phones & Devices

1.1K

5

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How does upgrading every year with AT&T Next work?

Get The Latest And The Greatest With Next!   AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments o

Questions

 • Phone & Device Upgrades

163.4K

92

0

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Time frame to replace an older modem/router

I have an AT&T provided device. It's been a workhorse.  However recently when I use a VPN for work I am starting to see some instability in the connection during the day.   Work has confirmed there is no problem with our VPN portal and that everything is green on their end for m

Questions

 • AT&T Internet Equipment

3.1K

5

0

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Text Message from AT&T to Replace SIM

Would you trust a message that says "Hi, It's AT&T. This is a courtesy notice to replace your SIM card before our 3G Voice Network shuts down in February 2022" and it provides a link asking for personal information to get a SIM. It says "Your AT&T Prepaid phone will STOP WORKING". (I did NOT

Questions

 • Account & Usage

1.5K

8

0

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Earthlink Upgrade plan

I have a 24 mbps plan as of right now i want to upgrade the highest speed which is 75 mbps but when i look on the downstream max rate is 55 mbps do i have to upgrade my equiment or anything else or it doesnt mean anytihng

Questions

 • AT&T Internet Plans

286

1

0

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iPhone XR Trade In Credit Never Applied in Full

I came over to AT&T back in November and traded in my iPhone XR that was in great shape to AT&T for a free iPhone 13 (installment credits.) - The only thing I ever got for my trade in was $135 - What on gods green earth? I thought I signed up for the $800 trade in promo back a few months ago

Questions

 • Wireless Billing

401

8

0

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

 • HBO Max Login & Installation

46.2K

232

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iphone 4s to iphone 5c

hi! i am renewing my contract, so i know there is a $40 fee there, but are there any other upcharges to my plan?  know when i first got my iphone, i had to upgrade my data plan or something (can't quite remember), should there be any similiar change in usage for the upgraded phone or will usage be s

Questions

 • Phone & Device Upgrades

2.5K

1

0

0

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Installment plan make me crazy.

I had iPhone 6s Plus with att installment plan,was next 12/20.It has been finished on 2017.But I tried to upgrade online or att store.They said I only have trade in upgrade option,and they reps always said will eligible to upgrade next bill. For what,this phone paid off already,why I have to trade i

Questions

 • Account Features

251

3

0

0

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Purchasing a new iPhone without upgrading

I was curious, I want to get a iPhone 5c (i have a iPhone 4 currently). I know if I upgrade it on my mom's plan which im on I would have to up the price of our current data plan which is currently 10 GB between the both of us. We don't want to do that, so what I was wondering if I purchase an iPhone

Questions

 • Wireless Account

697

1

0

0

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Want to switch phones.

I'm a bit over a month into a 2 year contract with an iPhone 5S, and would like to go to an iPhone 6 or  6+, how much would this cost me?

Questions

 • Apple

841

3

0

0

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Check Your Upgrade Eligibility - Get the New iPhone or Android Device

Check on your upgrade options today! You don’t have to wait for that new wireless device you have been craving! That new phone or tablet can be yours in minutes. Not sure if you can? Here's how to check your Upgrade Eligibility! What does upgrading look like? Sign in to MyATT and select u

Questions

 • Phone & Device Upgrades

6.3K

2

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0

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What's going to happen to my previous promo bill credits when I do a new trade-in promo?

Current plan: 20 GB Mobile share value plan Current device Installment plans: 2 devices, iPhone XS max, 6 of 24 payments left. One device gets the BOGO monthly bill credit. My plan is to upgrade the plan to Unlimited data, which is eligible for the current trade-in($700 bill credit) promotion.

Questions

 • Wireless Billing

224

6

0

Accepted Solution

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New service plan comes with Advanced mobile security how do i activate it?

I just upgraded my service plan to the new AT&T Unlimited Elite that comes with the advanced version of the Call Protect. I already have Call Protect installed on my phone and was using Basic. Any time i try to upgrade it to Advance it wants to bill me through Apple. How do i get the upgraded v

Questions

 • Account Features

172

4

0

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