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After some additional research, Im learning that the Razr+ hasn't been selling as well. This makes a ton of sense now that I know AT&T is saying it's eligible for trade-in, but its really not. Evidence: https://tradein.att.com/offer-details & https://drive.google.com/file/d/1bxYQuJTJy3YoPlUf
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Phone & Device Upgrades
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I have 2 phone upgrade issues. The first was a free upgrade to an iphone 14 which we did at the store. We were told it was just a free upgrade. They moved the data to the new phone and sent us home with both phones. Later when I called in about the charge, I was told we needed to send in the old ph
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Wireless Billing
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Hi looking for a software update download for the zte trek 2 I belive it is this one or newer? Build number:K88V2.0.0B23 need a physical download as the device is no longer on an ATT plan. Thanks.
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Android
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I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat
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Wireless Billing
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I bought my Next Up upgrade on 09/24/23 through Apple website because ATT website was out of stock in the color I wanted. When I received the phone I changed my mind and returned it to Apple on 09/29/23. Apple received it and credited my account on 10/05/23 for the tax I’d paid. I’ve been trying to
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Wireless Account
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The new overhaul of the Secure Family app took away features rather than just enhancing what is already there. I have a young adult at home who will not install the companion app or the Secure Family app. No teenage or young adult wants to be tracked. The app used to allow the use of towers to give
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Account Features
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How to unlock the phone LG V30 (H931)? I have an unlock code. I use another operator. Because of this, I can not update the Android. The instruction did not help. I don’t know where to enter the received code. Unlock instructions: 1. Power off the device. 2. Insert non-AT&T SIM card. 3. Power on
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Phone & Device Upgrades
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I have just bought a S10e phone on eBay. According to Samsung, the latest (and final) Android update should be 12. My phone is at 11, and when I try to update it, it tells me the update was interrupted, but that I have the latest version, although obviously I don't. In looking around the internet,
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Samsung
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Is the update rolling out for the s21 already?
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Device Features
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I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav
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AT&T Fiber Installation
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my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!
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AT&T Internet Equipment
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I bought a Samsung S21+ AT&T outside the US, now I cannot update my phone. Please let me what should I do
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Samsung
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Hi, Few months ago I upgraded to the Google pixel 6A. While learning how to use the phone, I accidentally deleted a phone number and a function called voicemail, phone number and now whenever I try to call voicemail, I always get call cannot be completed. I'm not sure how to find the phone number
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Other Phones & Devices
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Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.
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AT&T Internet Equipment
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Android 10 on AT&T Locked LG V60 5G ThinQ loop "A new software update is available" Download. Verify. Reboot. Multiple AT&T Logo flashes (I lose count) and Phone boots. "Software Updated" Check version: still 10 "A new software update is available" loop Can anyone recommend anything
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Android
I don't have access to neither my contact email or user ID currently.com email account and I don't have service anymore for the phone number associated with my account to verify and reset my password I need to be able to update one of the two I have my cellphone number or updated email address to pr
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AT&T Mail Login & Security
My mother was watching a recording on the DVR, and local power went out for a few moments and came back on. when she turned the STB and TV back on, she noticed that the dVR was not available. it took a little detective work, but when I allowed the network to apply the May 2015 firmware update, the D
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U-verse TV Equipment
So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev
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Watching U-verse TV
I'm wondering how to update my 2Wire router 3801HGV to the latest software available. My current version is 6.11.1.29-enh.tm.
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AT&T Internet Equipment
My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight
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