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Upgraded internet speed from 300 to 500, should gateway and/or router hardware be upgraded?

I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at

Questions

 • AT&T Fiber Equipment

469

2

0

Accepted Solution

Official Solution

Update Galaxy Note 10 outside USA

Hi, good day. I would like to know about AT&T VPN, I have a situation and maybe you can assist me. My sister lives in USA but I live in Honduras. My sister gave me her previous mobile. It is an AT&T Galaxy Note 10+ SM-N976U. But the problem is that I am not being able to update because it st

Questions

 • Other Phones & Devices

237

12

0

Accepted Solution

Official Solution

Samsung Galaxy S8+ will not update past Android 7.0

 

Questions

 • Android

1.1K

4

0

0

Accepted Solution

Official Solution

Needs working cellular data to work

My active armor mobile has up dated I set it up now it’s saying I need an active cellular data connection to work. I have that and it still pops up . How do o fix this?

Questions

 • Data & Messaging Features, Internet Tethering

56

5

0

Accepted Solution

Can I still put two numbers on the new phone from the postpay phone update program

Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

Questions

 • Other Phones & Devices

40

2

0

Official Solution

Can I update my Samsung Galaxy Note 5 in Italy?

HelloI bought a Samsung Note 5 Mod.SM-N920A AT & T from ItalyI would like to understand how I can update my Note 5 here in italy, if I click on update from Note 5 it says no updates are available at the moment, but I know that there is the Android Nougat 7 version available in the US Still the 6

Questions

 • Samsung

1.3K

14

0

0

Accepted Solution

transfering recorded show & programs after replacing (updating) receiver (DVR) unit.

Is there a way to transfer recorded shows from old receiver (DVR) unit to a new unit when replacing (updating) receiver (DVR) unit? If so, where can I find instructions or explanation on how to do it?

Questions

 • U-verse TV Equipment

83

5

0

Accepted Solution

i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

Questions

 • Wireless Billing

133

28

0

Accepted Solution

How to unlock the phone LG V30 (H931)?

How to unlock the phone LG V30 (H931)? I have an unlock code. I use another operator. Because of this, I can not update the Android. The instruction did not help. I don’t know where to enter the received code. Unlock instructions: 1. Power off the device. 2. Insert non-AT&T SIM card. 3. Power on

Questions

 • Phone & Device Upgrades

303

1

0

Official Solution

trek 2 software update download

Hi looking for a software update download for the zte trek 2 I belive it is this one or newer? Build number:K88V2.0.0B23 need a physical download as the device is no longer on an ATT plan. Thanks.

Questions

 • Android

141

5

0

Accepted Solution

upgrading fixed wireless towers

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

Questions

 • AT&T Internet Installation

81

2

0

Accepted Solution

AT&T Fiber at Delaney Park Oakley CA 94561

I am really having internet issues, working from home, many occasion now in the middle of my meetings and too many intermittent issues, losing connectivity in the middle of presentation is very disappointing and frustrating with my current provider (Comcast) and put you on the edge every time, I hav

Questions

 • AT&T Fiber Installation

37

3

0

Accepted Solution

NEED AN UP TO DATE ROUTER!

my current router, 2Wire 3801 HGV-B, it's OLD and I NEED A BETTER REPLACEMENT! HOW CAN I GET A NEW MODEL? has an issue with intermittently resetting itself @ the WRONG TIME! And that's not GOOD SINCE COVID-19 Has Sent me HOME WORKING FROM HOME! I NEED A NEWER, BETTER MODEM!

Questions

 • AT&T Internet Equipment

88

6

0

Accepted Solution

Firmware updates for Pace 5268AC?

Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.

Questions

 • AT&T Internet Equipment

2.4K

10

0

Door Lock unresponsive via Digital Life app - Resolution Soon

Our engineers are aware of an issue with the door lock being non-responsive through the Digital Life app. This issue is affecting many of our customers. The door lock is still fully operational manually. The resolution is being finalized then will be tested. An update is scheduled to occur by August

Questions

 • Device Troubleshooting

350

2

0

0

Closed

Does anyone know the direct phone number for device unlock department?

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

32

1

0

Android Phone Updated Last Night -- Cannot Connect To AT&T Cellular Network

Last night a software update was pushed out to my LG Phoenix Plus phone overnight, and upon waking up this morning my phone will no longer connect to the AT&T cellular network. I cannot make phone calls nor send text messages. Checking my Network status reads the following:Network - UnknownMobile Ne

Questions

 • Account & Usage

44

1

0

Not getting Update for nougat 7

Hi, I am using Samsung galaxy s6 at&t      current android version 6.0.1    Samsung-SM-G920A   Based version: G920AUCS5DPJ1.I am using this mobile in Pakistan, When will I get an update for nougut 7.

Questions

 • Samsung

194

1

0

0

Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Questions

 • Samsung

1K

4

0

0

Can't update my note 3

My note 3 is currently on 4.4.2 N900AUCUCNC2 and it notifies me that there is a new software update, but when I try to update it, it drops around 28% of the update. It then gives me an error of something about "Failed to update". Any suggestions on how can I update my phone?

Questions

 • Samsung

544

10

0

0

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