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AT&T updates with stricter network lock setting being sent to devices and braking service for users already on a different carrier

hi I'm curranty using an at&t device that is on TracFone service. I have been use my phone for months now and its been working fine. yesterday it said it had an at&t device update I so I installed it. after the update i have no service it says "unknown network"  emergency call only.

Questions

 • Android

83

4

0

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.5K

2

0

0

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Device Software Update: Samsung Galaxy S7 (SM-G930A)

Good morning everyone!   Summary Description: Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 (SM-G930A). This update will be made available to customers to download via firmware over the air (FOTA).  A Wi-Fi connection is required.   Device Update Enhancements: Set

Questions

 • Samsung

48.2K

69

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Email regarding upgrades

I keep getting emails regarding ATT & Yahoo needing to upgrade my email? Is this a legitimate concern and should I click on the link to upgrade my email?

Questions

 • AT&T Mail Login & Security

75

1

0

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Screen on the K88 Tablet goes to sleep or to black in 5 seconds

Screen on the K88 Tablet goes to sleep or to black in 5 seconds

Questions

 • Android

27K

67

0

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

 • Phones, Tablets & Devices

592

8

0

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Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

 • AT&T Mail Login & Security

84K

41

0

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How do I update Galaxy S5 to Lollipop!!

Hi all!! So today, my phone said I had the new sotware update, then it went to saying there was not enough room on the device. I went and cleared up enough room (2.32 GB), and the two diagonal arrows (one pointing one way the other pointing the other, it's the usual AT&T software update notification

Questions

 • Samsung

11.8K

2

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0

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Closed

AT&T Modem upades?

How do I download all the updates for my modem for better service?

Questions

 • AT&T Internet Equipment

10.1K

4

0

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I moved to a new city & want to change my area code & ph#. How do I do this?

I'm really worried about losing data such as my text msg history/groups, apps, etc. When I change ph#s, will my phone look the same and contain all the same information/apps/contacts/photos, etc?  (I have an iPhone XR if that makes a difference). Is there any reason I should NOT do this exc

Questions

 • Account Features

240

1

0

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Lumia 830 Error 0x800f081f Not Installing Udate 10.0.14393.576 to Make Windows 10 Mobile Work Better

I've been getting Error 0x800f081f after it's about to actually instal Update 10.0.14393.576 to make Windows 10 Mobile work better.  I tried to get this update installed 7 times after I just upgraded my Nokia Lumia 830 from Windows 8.1 to Windows 10.  Please advise on how to get this update 10.0.143

Questions

 • Other Phones & Devices

1.2K

3

0

0

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

239

6

0

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Update att LG V40 in Europe

Hi, I have an LG V40 and want to update the OS. I still have Android 8.1. I have a AT&T sim. Can I update without being physically in the U.S.?

Questions

 • Android

34

3

0

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Need help updating used (new to me) LG V20 to at least Android 8 if not better

I like phones with removable batteries & am on a budget so am using the LG V20. I just wore one out so bought a used one off of Swappa (love that site!) but forgot to ask which Android Ver it is running and ended up with Android 7. ATT won't update older phones or ones too far out of date. I ne

Questions

 • Android

177

4

0

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Purchase Proof/ Need Information On Account

i need purchase proof of my dads AT&T Purhase on his iPhone 7 Plus since he has sadly passed away and we were giving his phone to my son and it has activation lock.

Questions

 • Apple

81

2

0

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S7 Active no OTA update?

Hi, i buy the Galaxy S7 Active in Switzerland and all is working fine except the software update...i still have Build MMB29M.G891AUCU1APE7. Is this because i not use an AT&T sim Card and when yes how can i make the OTA update working... ...must i buy a AT&T SIM only fpr the update?? Thanks for your

Questions

 • Samsung

1.3K

4

0

0

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Closed

Device Software Update: Samsung Galaxy S5 Active (SM-G870A)

  Hello Samsung Users!   As of 8/26/2016, Android Marshmallow has been released for the Samsung Galaxy S5!   Thank you to the community over on this thread; we couldn't have done it without you!   Check out att.com/softwareupdates or keep reading for more det

Questions

 • Android

5K

1

0

0

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2/2013 Got Pantech Flex AT&T update....

I just received a system message on my phone saying there is an ATT update availalbe for my Pantech Flex.  I did the update, 12 MB, it rebooted my phone and showed 'updating 107 of 107 applications" but after the update I see no difference.  Anyone know what this update was about?

Questions

 • Android

4.9K

2

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0

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How do I transfer my account to someone else?

I am moving and my friend is taking over the lease. How do I transfer the internet so that it's in his name?

Questions

 • AT&T Internet Account

119

0

0

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HELP!!! I accidentally hit the accept button for the new OATH Terms & Conditions. CAN I UNDO!?

I was riding in car using cell phone to log into AT&T email. Once again the opt-in page for the new OATH Terms of Service came up. While scrolling down to the bottom to press "I'll do this later" as I normally do. Right at that moment we hit a bump, my phone flew out my hands; as I tried to keep it

Questions

 • AT&T Internet Security

2.2K

6

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