
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
How do I connect to the cloud to manage my account??
Questions
• Wireless Account
Accepted Solution
Official Solution
Summary AT&T has received reports of some customers experiencing software update installation interruptions/failures when attempting to upgrade to Android 5.1 on select Samsung devices. The device is still usable but the latest software update cannot be installed. The following devices are affected
Questions
• Samsung
Accepted Solution
Official Solution
My LG G8X Thinq from AT&T current software is android 9 and I'm trying to update it to android 10 but I can't update it
Questions
• Android
Accepted Solution
Official Solution
Does ATT want the accesories (earbud, charger, cables ) with trade in. Some buyers only want the phone? [Subject edited for better exposure]
Questions
• Apple
Accepted Solution
Official Solution
I bought a new Samsung Galaxy j2 prepaid, at&t. I need to get the SIM number for AT&T online to update my device. I cannot remove the card! At least, not without an axe. So is there any other way to find this sim number?I have watched YouTube videos etc Any Help will be appreciated.
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
I bought a renewed Samsung Galaxy A50 (SM-A505U1) online last week and put my AT&T plan SIM card into it. A few hours ago, I got a text message from an AT&T number 7535 that the "[AT&T] network is being upgraded, and the cell phone [I] tried to activate will no longer work". I called the
Questions
• Samsung
Accepted Solution
Official Solution
how to change my account or cell phone pin number? I can see how a way to change passcode and password in my user profile section in my att account, but cannot find a way to change pin number.
Questions
• Account Features
Accepted Solution
Official Solution
A common question we are asked is, "Can I keep my email if I cancel my service." The Answer: Yes you can! What To Know If you cancel your AT&T Internet account, you will still have access to your account as long as your account is in good standing. If there is a balance owed on the A
Questions
• AT&T Mail Features
Accepted Solution
Official Solution
When is lolipop 5.0 going to be sent out to galaxy note 3?
Questions
• Samsung
Accepted Solution
Official Solution
I have yet to recieve the lollipop update for my note 4. Att I am not pleased right now.
Questions
• Samsung
Accepted Solution
Official Solution
Hello, I recently updated to Lollipop (so software is Android 5.0.2, HTC Sense 6.0) on my HTC One M8, and I've been having a number of problems with the messaging app. Basically, messaging has become a complete mess/hassle. It takes up to 5 or 6 seconds every time to bring up conversations, and when
Questions
• Android
Accepted Solution
Official Solution
When I originally got DigitalLife over year ago we set up a phone number to receive notifications. Now I have canceled that number and I would like to change it to a new number. I have changed my cell phone number in all account settings and I'm trying to create new programs with notifications being
Questions
• Other
Accepted Solution
Official Solution
According to AT&T, v1.4 (L1.23.19 M1.23.9) was released via FOTA on 9/5/2013. I've been checking periodically from my device for the last 48 hours and it always says "No Update Available". Was this really released, and if so how do we get it? Thanks
Questions
• Other Phones & Devices
Accepted Solution
Official Solution
I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone w
Questions
• More AT&T PREPAID Discussions
Accepted Solution
Official Solution
i recently bought a s10 plus for a family member outside the usa, but hes telling me that the phone is not getting any kind of update , not even the security ones , so i was wondering how the phone could get an update or what could be done
Questions
• Samsung
Accepted Solution
Official Solution
Greetings Community! Summary Description: Effective 7/27/2016, AT&T released a software update for the Samsung Galaxy S7 edge(SM-G935A). This update will be made available to customers to download via firmware over the air (FOTA). A Wi-Fi connection is required. Device Update Enhancements: S
Questions
• Samsung
Accepted Solution
Official Solution
google play music, google play newsstand, google play movies and tv... I don't want them updating. I dont use them. wish I could delete them but cant seem to on the ZTE maven 2.
Questions
• Android
Accepted Solution
Official Solution
I keep getting emails regarding ATT & Yahoo needing to upgrade my email? Is this a legitimate concern and should I click on the link to upgrade my email?
Questions
• AT&T Mail Login & Security
Accepted Solution
Official Solution
Learn How To Recover Your iPhone Data and How To Create a Backup If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some
Questions
• Apple
Accepted Solution
Official Solution
Just purchased a new Galaxy S9 and transferred all of my info from my old S8 phone using Smart Switch. I went to the settings to Check for Updates, and it said an update was available, but it got perpetually stuck trying to update it resulting in frequent notification interruptions saying software
Questions
• Samsung